Key Account Manager - Operator

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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Computer Vision • Hardware • Mobile • Software • Semiconductor
The Role

Position Summary

1. Maximize the revenue and profit by planning and executing the sales strategy and plan optimized for the selected channel account based on the regional business strategy.
2. Build a foundation for maximizing sales revenue and profit based on the trust and teamwork with the channel accounts.

Role and Responsibilities

  • Managing Operator Channel Account. Responsible for sales revenue, budget management and overall profitability

  • Develop strong understanding and strategic focus of the Operator account. Build strong relationship from C-level to manager level and drive mid/long term strategic partnership through win-win initiatives

  • Responsible for JBP process and development of full year strategic plan with partner. Establish joint scorecard to monitor progress

  • Collaborate with internal cross functional team in product, marketing and retail in execution of new product launches and marketing initiatives

  • Fulfilling the daily operations. Sales Generation, Client Servicing and relationship management of said accounts.

  • Product Ranging and Launch. To Drive Full ranging with the said operators. (Retail and Enterprise) and successfully launch rollout.

  • Sales Call Cycle. Weekly meeting to discuss on campaign planning. Sell in and Sell out Forecast, competitor’s analysis and roadmap progress to maximize sales opportunity.

  • Documentation. Processing all client related documentation

  • Quarterly strategy meeting planning and facilitation with HOD of Operators. Consensus management for operator channel with other KAMs.

  • Joint Business Plan (JBP) custody and management to follow up on execution and track progress/result.

  • Price Analysis custody with inputs from KAMs/PMs with review and recommendation

#LI-SME #LI-MidSenior

Skills and Qualifications

  • Candidates must possess at least a degree in relevant field, MBA added advantage.

  • Key Account Management Experience (Min 5 years), managing Operators (Maxis, Celcomdigi, Umobile etc)

  • Strong presentation and negotiation skill

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The Company
Austin, TX
145,454 Employees
Year Founded: 1969

What We Do

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.

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