Key Account Manager - Online

Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel

• Unite your passion for audio innovation with high-tech product development

• Create pitch-perfect, cutting-edge technology that elevates the listening experience

About the Role

We are looking for a highly driven and strategic Key Account Manager – E-Commerce to lead the growth of HARMAN's portfolio on Flipkart. This role is responsible for developing and executing platform-specific growth strategies, managing key customer relationships, driving profitable sales, and collaborating cross-functionally to maximize business performance. The ideal candidate combines strong commercial acumen with analytical thinking, excellent relationship management skills, and hands-on experience in managing large e-commerce accounts within the consumer electronics or FMCG industry.

What You Will Do

• Relationship Management – Build and maintain excellent relationships with platforms, sellers, and internal stakeholders. The incumbent should be willing to travel and conduct weekly face-to-face meetings with customers.

• Sales – Deliver sales targets by executing platform-level strategies and partnerships that drive incremental growth while maintaining a strong focus on margins.

• Marketing – Work closely with the marketing team to ensure sufficient visibility for our products and actively participate in marketing events conducted on the platform.

• Operations – Work closely with the Key Distributor (ND) to oversee and ensure that partner purchase orders are fulfilled based on stock availability.

• Competition Tracking – Stay ahead of changing market trends and strategic priorities through in-depth data analysis to anticipate customer behaviour and market dynamics.

What You Need to Be Successful

• 5–7 years of relevant experience in Sales, Business Development, E-Commerce.

• Experience managing key e-commerce marketplaces such as Amazon and Flipkart.

• Extensive experience in multi-market sales is required. Preferred industries include audio manufacturing, consumer electronics.

• Provide regular market feedback to the vertical and target market specialists.

• Interface with the Sales, Marketing and other cross functional teams to leverage their expertise and maximize the success of product launches.

Bonus Points if You Have  

• Master’s degree in business administration (MBA) required.

• Dynamic relationship builder with a proven track record of identifying new business opportunities and negotiating complex business deals for mutual benefit.

• Experience managing an annual e-commerce business of ₹100 Cr+.

• Strong relationships with senior stakeholders across leading e-commerce marketplaces.

• Exposure to pricing strategy, category management, and demand forecasting.

What Makes You Eligible

• Willingness to work in a hybrid office environment, balancing in-person collaboration with remote flexibility.

• Proficient in Microsoft Excel, Access, Word, PowerPoint, and Internet applications.

• Excellent verbal and written communication skills.

• Strong administrative and customer relationship management skills.

• Strong strategic and operational thinking with the ability to develop and execute effective business strategies.

• Good understanding of consumer needs and market trends to drive successful retail sales strategies.

• Strong planning and organizational skills with the ability to manage multiple projects and meet deadlines.

What We Offer

• HARMAN FlexConnect Program, offering a flexible hybrid work environment that fosters stronger collaboration, meaningful connections, and innovation through a minimum of three in-office days per week

• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)

• Extensive training opportunities through our own HARMAN University

• Competitive wellness benefits

• Tuition reimbursement

• “Be Brilliant” employee recognition and rewards program

• An inclusive and diverse work environment that fosters and encourages professional and personal development

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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.