Key Account Manager, Natural Channel

Posted 2 Days Ago
Be an Early Applicant
United States of America
93K-120K Annually
5-7 Years Experience
Food
The Role
The Key Account Manager for Blue Diamond Growers focuses on nurturing customer relationships within the natural foods channel to drive sales volume, market share, and profitability in national accounts. Responsibilities include managing strategic relationships, resolving customer issues, collaborating with cross-functional teams, and forecasting customer demand.
Summary Generated by Built In

Work Shift:

Day

Pay Type:

Salary

Hourly Rate (if applicable):

N/A

Targeted Base Salary Range (if applicable):

$92,800.00 - $120,400.00

JOB OVERVIEW:

The Key Account Manager – Natural role supports Blue Diamond Growers’ go-to-market strategy by sustaining and nurturing customer relationships to ultimately drive volume, share, and profit in national Natural accounts. This position includes responsibilities such as developing strong collaboration with Category Managers and local broker network, acquiring a thorough understanding of customer needs and requirements, and serving as the link between external and internal partners.
This role is responsible for Key Accounts including but not limited to Whole Foods, Sprouts, The Fresh Market, and Natural Grocers as well as smaller Natural accounts rolling up under UNFI and KeHE, including but not limited to Fresh Thyme Farmers Markets, and NCG

RESPONSIBILITIES:

ESSENTIAL JOB FUNCTIONS

  • Support sales volume, revenue, and profit goals for key accounts.
  • Execute essential elements of account strategic plans.
  • Develop and sustain solid relationships built on trust with customers and partners.
  • Address and resolve customer issues and complaints.
  • Foster a continuous improvement mindset, implementing proactive solutions that are mutually beneficial.
  • Serve as the liaison and communication link between key customers and internal teams.
  • Manage relationships and maintain complete ownership of smaller regional key accounts.
  • Update and maintain Trade Fund System.
  • Attend routine meetings with Cross Functional Teams to ensure strategic objectives are being met.
  • Collaborate with cross functional partners such as marketing, supply chain and finance to ensure that customer needs are met while supporting company programs.
  • Ensure customer demand is well forecasted to ensure Supply Chain efficiency and product supply.
  • Provide input for account strategies to include placement, product, pricing, and promotion.
  • Manage retail execution of new product launches.
  • Conduct post-promotional analysis on key promotions to drive future learning and decisions.
  • Attend key trade shows throughout the year
  • Assist credit team to resolve account receivables issues.


 

MINIMUM JOB REQUIREMENTS

  • Bachelor's Degree
  • 5 years of strategic sales experience that includes relationship management with customers and brokers, trade strategy planning, and category management within the natural foods channel
  • Experience working with brokers, national distributors (such as KEHE, UNFI, DOT), and category managers.
  • Strong business acumen with a track record of providing proactive solutions based on customer needs.
  • Clear written and verbal communication skills, ability to effectively articulate complex issues across all levels of an organization.
  • Excellent interpersonal skills with the ability to quickly build rapport and trust with internal and external partners.
  • Analytically minded with an eye for process improvement and problem-solving.
  • Excellent negotiation, organizational, and prioritization skills.
  • High proficiency in systems utilized for presentations, analytics, and reporting.
  • Prior experience in the development and implementation of go-to-market strategies.
  • Domestic Travel: Required to travel for periods up to 50%

PREFERRED SKILLS AND EXPERIENCES (Specialized education, specific software experience, etc.)

  • Microsoft Office, Circana/Nielsen, Trade Fund Management Systems, SAP
     

SUPERVISORY RESPONSIBILITIES

  • N/A
     

PHYSICAL DEMANDS

 While performing the duties of this job, employees are regularly required to sit, walk, and stand; talk or hear, both in person and by telephone; use their hands repetitively to finger, handle, feel, or operate standard office equipment; and reach with hands and arms.
 

WORK ENVIRONMENT

 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Employees work under typical office conditions, and the noise level is usually quiet.


WHY BLUE DIAMOND?

In addition to working at the world’s largest, state-of-the-art almond manufacturer, we offer a safe and collaborative team environment, with numerous opportunities for free training and career advancement. Check out the BDG Benefits, Health & Wellness Guide HERE .

Grow your career. Partner with us. We Are the Almond People!

Ready to get started? Apply now!

Blue Diamond Growers (BDG) is an Equal Employment Opportunity Employer. BDG provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information. BDG also complies with all provisions of the U.S. Government's Executive Order 11246 dated September 24, 1965 and the rules, regulations and relevant orders of the Secretary of Labor.

The Company
HQ: Sacramento, CA
829 Employees
On-site Workplace
Year Founded: 1910

What We Do

Blue Diamond Growers is on a global mission to share the benefits of almonds with the world.

Blue Diamond Growers is the world's largest almond processing and marketing company. We are the world’s leading almond brand, and we’re focused on building markets and creating new products to deliver the benefits of almonds to the world. Made up of more than 3,000 growers, we’re cooperatively owned by half of the state's almond growers who produce over 80 percent of the world almond supply.

The California almond crop is marketed to all 50 states and more than 90 foreign countries, making almonds California's largest food export, the sixth largest U.S. food export and the #1 specialty crop in America. We keep that market-leading position by remaining strategically ahead of the curve, with continual innovations in our award-winning processing plants and information technology systems that have grown by leaps and bounds to support global growth.

Our biggest point of differentiation, though, is our people. Through cooperation and teamwork, we, the Almond People as we’re affectionately known, deliver the best-tasting, highest-value almonds and almond products in the world.

This is an exciting time at Blue Diamond where every team member can showcase their talents and contribute in new and innovative ways to drive accomplishments. The opportunity is here for each of us to step up, take our futures in hand and find new ways to achieve at Blue Diamond. We’re building on our strengths, learning as we go, trusting one another and realizing unprecedented levels of success.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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