Key Account Manager, Natural Channel

Work Shift:

Day

Pay Type:

Salary

Hourly Rate (if applicable):

N/A

Targeted Base Salary Range (if applicable):

$92,800.00 - $120,400.00

JOB OVERVIEW:

The Key Account Manager – Natural role supports Blue Diamond Growers’ go-to-market strategy by sustaining and nurturing customer relationships to ultimately drive volume, share, and profit in national Natural accounts. This position includes responsibilities such as developing strong collaboration with Category Managers and local broker network, acquiring a thorough understanding of customer needs and requirements, and serving as the link between external and internal partners.
This role is responsible for Key Accounts including but not limited to Whole Foods, Sprouts, The Fresh Market, and Natural Grocers as well as smaller Natural accounts rolling up under UNFI and KeHE, including but not limited to Fresh Thyme Farmers Markets, and NCG

RESPONSIBILITIES:

ESSENTIAL JOB FUNCTIONS

• Support sales volume, revenue, and profit goals for key accounts.
• Execute essential elements of account strategic plans.
• Develop and sustain solid relationships built on trust with customers and partners.
• Address and resolve customer issues and complaints.
• Foster a continuous improvement mindset, implementing proactive solutions that are mutually beneficial.
• Serve as the liaison and communication link between key customers and internal teams.
• Manage relationships and maintain complete ownership of smaller regional key accounts.
• Update and maintain Trade Fund System.
• Attend routine meetings with Cross Functional Teams to ensure strategic objectives are being met.
• Collaborate with cross functional partners such as marketing, supply chain and finance to ensure that customer needs are met while supporting company programs.
• Ensure customer demand is well forecasted to ensure Supply Chain efficiency and product supply.
• Provide input for account strategies to include placement, product, pricing, and promotion.
• Manage retail execution of new product launches.
• Conduct post-promotional analysis on key promotions to drive future learning and decisions.
• Attend key trade shows throughout the year
• Assist credit team to resolve account receivables issues.

MINIMUM JOB REQUIREMENTS

• Bachelor's Degree
• 5 years of strategic sales experience that includes relationship management with customers and brokers, trade strategy planning, and category management within the natural foods channel
• Experience working with brokers, national distributors (such as KEHE, UNFI, DOT), and category managers.
• Strong business acumen with a track record of providing proactive solutions based on customer needs.
• Clear written and verbal communication skills, ability to effectively articulate complex issues across all levels of an organization.
• Excellent interpersonal skills with the ability to quickly build rapport and trust with internal and external partners.
• Analytically minded with an eye for process improvement and problem-solving.
• Excellent negotiation, organizational, and prioritization skills.
• High proficiency in systems utilized for presentations, analytics, and reporting.
• Prior experience in the development and implementation of go-to-market strategies.
• Domestic Travel: Required to travel for periods up to 50%

PREFERRED SKILLS AND EXPERIENCES (Specialized education, specific software experience, etc.)

• Microsoft Office, Circana/Nielsen, Trade Fund Management Systems, SAP
   

SUPERVISORY RESPONSIBILITIES

• N/A
   

PHYSICAL DEMANDS

 While performing the duties of this job, employees are regularly required to sit, walk, and stand; talk or hear, both in person and by telephone; use their hands repetitively to finger, handle, feel, or operate standard office equipment; and reach with hands and arms.
 

WORK ENVIRONMENT

 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Employees work under typical office conditions, and the noise level is usually quiet.

WHY BLUE DIAMOND?

In addition to working at the world’s largest, state-of-the-art almond manufacturer, we offer a safe and collaborative team environment, with numerous opportunities for free training and career advancement. Check out the BDG Benefits, Health & Wellness Guide HERE .

Grow your career. Partner with us. We Are the Almond People!

Ready to get started? Apply now!

Blue Diamond Growers (BDG) is an Equal Employment Opportunity Employer. BDG provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information. BDG also complies with all provisions of the U.S. Government's Executive Order 11246 dated September 24, 1965 and the rules, regulations and relevant orders of the Secretary of Labor.