Key Account Manager - Midlands

Posted 5 Days Ago
Be an Early Applicant
Field, East Staffordshire, Staffordshire, England, GBR
In-Office
Entry level
Healthtech • Biotech • Pharmaceutical
The Role
Field-based Key Account Manager responsible for strategic relationships with NHS and healthcare stakeholders across the West Midlands. The role involves developing account plans, improving patient access, using clinical and health economic evidence, mapping patient pathways, coordinating cross-functional teams, and monitoring performance. Candidates need pharmaceutical, healthcare, or NHS account management experience, knowledge of NHS commissioning, strong influencing skills, and ABPI certification or willingness to obtain it.
Summary Generated by Built In

GSK are recruiting for a field based Key Account Manager  covering the West Midlands territory. In this role you will combine regular in-person meetings across the West Midlands with home working, plus periodic travel within the UK.


As the Key Account Manager, you will lead strategic relationships with NHS and healthcare partners across the West Midlands. You will create and deliver account plans that improve patient access and local services. You will work closely with colleagues across commercial, medical, market access and operations.


We value clear communicators, collaborative problem-solvers and people who bring energy and practical thinking. Join us to grow your career, make a measurable difference for patients, and help unite science, technology and talent to get ahead of disease together.

In this role you will…


  • Build and maintain strong relationships with key clinicians, NHS commissioners, and local healthcare stakeholders across the West Midlands.
  • Create and deliver tailored account plans that align local needs with strategic  objectives and measurable outcomes.
  • Use clinical and health economic evidence to support local decision making and improve patient access.
  • Map patient pathways, identify barriers to care and work with partners to design practical solutions.
  • Coordinate cross-functional activity and share insights with commercial, medical and access colleagues.Monitor performance using KPIs and customer insight, and adapt plans to meet agreed goals.

Why You?
Basic Qualification

We are seeking professionals with the following required skills and qualifications to help us achieve our goals:


  • Proven experience in account management within the pharmaceutical or healthcare industry or NHS in the UK
  • Experience developing and delivering strategic account plans and achieving measurable commercial outcomes.
  • Good understanding of NHS structures, commissioning and local decision-making processes.
  • Strong communication and influencing skills with clinical and non-clinical audiences.
  • Ability to work independently across a large geographic territory and manage travel effectively.
  • Current ABPI certification or willingness to obtain it where applicable.

Preferred Qualifications:
If you have the following characteristics, it would be a plus:


  • Experience supporting product launches or major service changes within the NHS.
  • Knowledge of respiratory pathways, biologics or other specialised therapeutic areas.
  • Experience using health economics, real-world evidence or outcomes data to support access discussions.
  • Track record of working across organisational boundaries with national and local stakeholders.

Closing Date for Applications – Wednesday 21st October 2026

 Please take a copy of the Job Description, as this will not be available post closure of the advert. 

When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.


Skills

Account Management, Cross-Functional Work, Data to Insights, Digital Fluency, Omnichannel, Scientific Literacy

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive.

We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at [email protected] where you can also request a call.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the Link where you will find answers to multiple questions we receive

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Skills Required

  • Proven account management experience within the pharmaceutical or healthcare industry or NHS in the UK
  • Experience developing and delivering strategic account plans with measurable commercial outcomes
  • Good understanding of NHS structures, commissioning, and local decision-making processes
  • Strong communication and influencing skills with clinical and non-clinical audiences
  • Ability to work independently across a large geographic territory and manage travel effectively
  • Current ABPI certification or willingness to obtain it where applicable
  • Experience supporting product launches or major NHS service changes
  • Knowledge of respiratory pathways, biologics, or specialized therapeutic areas
  • Experience using health economics, real-world evidence, or outcomes data in access discussions
  • Track record of working across organizational boundaries with national and local stakeholders

GSK Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GSK and has not been reviewed or approved by GSK.

  • Strong & Reliable Incentives — Compensation is characterized as including strong salary and perks, with annual bonuses and long-term incentives contributing materially to total rewards. Recognition and performance-linked rewards are described as a consistent component of the package.
  • Healthcare Strength — Health coverage is presented as comprehensive, spanning medical, dental, vision, disability, life insurance, and mental health benefits. The breadth of coverage is repeatedly framed as a standout element of the overall rewards experience.
  • Retirement Support — Retirement offerings are described as robust, anchored by a 401(k) plan and additional savings vehicles such as employee stock purchase programs. Employer contributions and savings options are portrayed as meaningful supports for long-term financial security.

GSK Insights

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The Company
HQ: Brentford
105,615 Employees
Year Founded: 2000

What We Do

A science-led global healthcare company with a special purpose: to help people do more, feel better, live longer. We have three global businesses that research, develop and manufacture innovative pharmaceutical medicines, vaccines and consumer healthcare products. We aim to bring differentiated, high-quality and needed healthcare products to as many people as possible, with our three global businesses, scientific and technical know-how and talented people.

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