Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionRole Summary
We are looking for a dynamic and analytical Key Account Manager - Local Shops to join our team in Egypt. This role will focus on developing and executing strategic plans to maximize the value of our key vendors. You will be responsible for leveraging data insights, managing cross-functional projects, and ensuring our key accounts achieve sustained growth and success on the platform.
What's On Your Plate?
Strategic Account Management:
Define and execute comprehensive account strategies that align with Talabat’s business objectives and maximize revenue growth for key accounts.
Data-Driven Insights:
Lead rigorous analysis of sales data, customer insights, operational metrics, and market trends to guide strategic decision-making and identify scalable growth opportunities.
Project Management:
Lead cross-functional projects involving multiple teams (marketing, product, operations, finance) to optimize account performance, enhance partner experience, and implement new business initiatives.
Relationship Building:
Establish and nurture strong, long-term partnerships with key stakeholders at partner vendors to ensure collaboration and mutual growth.
Performance Tracking:
Establish robust KPIs and dashboards to track account health, performance trends, and project outcomes; communicate insights and recommendations to internal leadership and external partners
Negotiations & Renewals:
Manage contract negotiations, renewals, and commercial terms to maximize revenue and maintain competitive positioning.
Market & Competitor Analysis:
Stay updated on industry trends and competitors’ activities to adapt strategies and provide insights proactively.
Qualifications
What Did We Order?
- Bachelor’s degree in Business Sales, Strategy, or a related field.
- 4–6 years of experience in account management, strategic partnerships, or commercial roles.
- Strong track record in owning strategic projects, building cross-functional alignment, and delivering results.
- Analytical thinker with a solid understanding of business data, dashboards, and performance metrics.
- Excellent communication and relationship-building skills.
- Self-starter with strong project management capabilities and attention to detail.
- Experience in e-commerce, food delivery, or tech is a strong advantage.
- Proficiency in CRM tools (e.g., Salesforce) and Excel or data dashboards.
Skills Required
- Bachelor's degree in Business, Sales, Strategy, or a related field
- 4-6 years of experience in account management, strategic partnerships, or commercial roles
- Track record of owning strategic projects, building cross-functional alignment, and delivering results
- Strong analytical skills and understanding of business data, dashboards, and performance metrics
- Excellent communication and relationship-building skills
- Strong project management capabilities and attention to detail
- Experience in e-commerce, food delivery, or technology
- Proficiency in CRM tools such as Salesforce and Excel or data dashboards
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
