FT Salary Remote ( East Coast)
Position SummaryThe Key Account Manager, LMWF is responsible for developing and executing strategic account management initiatives that drive profitable growth, strengthen customer partnerships, and expand market presence across key customers and the LMWF business segments.
This role leads the development of long-term customer strategies, oversees commercial execution, and ensures alignment between customer needs and company objectives. The Key Account Manager, LMWF will partner closely with marketing, supply chain, technical, and leadership teams to maximize customer satisfaction, retention, and revenue growth.
The role also serves as a key leader in identifying new business opportunities, managing strategic negotiations, and driving commercial excellence across the organization.
- Develop and execute the strategic growth plan for assigned key accounts and market segments.
- Build and maintain strong executive-level relationships with strategic customers and business partners.
- Lead commercial negotiations, pricing strategies, and contract management to ensure profitable growth.
- Collaborate cross-functionally with internal stakeholders including sales, operations, technical teams, customer service, and supply chain to deliver exceptional customer experience.
- Drive achievement of annual sales targets, revenue growth, profitability, and customer retention objectives.
- Identify new business opportunities within existing accounts and targeted markets.
- Analyze market trends, competitive activity, and customer insights to support strategic decision-making.
- Ensure effective forecasting, pipeline management, and reporting of business performance metrics.
- Support strategic supplier and principal relationships aligned with customer and business objectives.
- Promote a customer-centric culture focused on responsiveness, innovation, collaboration, and operational excellence.
- Bachelor’s degree in Business, Marketing, Chemistry, Supply Chain, or related field preferred.
- Minimum of 8–10 years of experience in sales, account management, or commercial leadership roles within the Lubricant and Metalworking Fluid markets.
- Proven experience managing strategic or national accounts within distribution, specialty chemicals, manufacturing, consumer products, or related industries.
- Demonstrated ability to lead complex negotiations and deliver profitable business growth.
- Excellent relationship-building, communication, and presentation skills.
- Strong analytical and strategic planning capabilities.
- Experience working cross-functionally in a fast-paced and customer-focused environment.
- Proficiency in CRM systems, forecasting tools, and Microsoft Office Suite.
- Ability to travel as needed to support customer and business objectives, up to 50%.
- Strategic Account Management
- Commercial Leadership
- Negotiation & Influencing
- Customer Relationship Management
- Business Development
- Financial & Profitability Management
- Cross-Functional Collaboration
- Market & Competitive Analysis
- Results Orientation
Skills Required
- Bachelor's degree in Business, Marketing, Chemistry, Supply Chain, or a related field
- 8-10 years of experience in sales, account management, or commercial leadership within Lubricant and Metalworking Fluid markets
- Experience managing strategic or national accounts within distribution, specialty chemicals, manufacturing, consumer products, or related industries
- Experience leading complex negotiations and delivering profitable business growth
- Excellent relationship-building, communication, and presentation skills
- Strong analytical and strategic planning capabilities
- Cross-functional experience in a fast-paced, customer-focused environment
- Proficiency in CRM systems, forecasting tools, and Microsoft Office Suite
- Ability to travel as needed, up to 50%
What We Do
As a leading global innovation service provider in the specialty chemicals and food ingredients industry, we are committed to creating value for principals and customers whilst providing a great work environment and career opportunities. Azelis has 4,200+ employees across 65 countries worldwide. We work with around 2,800 principals to provide a diverse range of innovative products/services to 63,000+ customers. Our industry-dedicated sales teams have specialist product and application knowledge, combined with business know-how, enabling us to add value in all business relationships. We’re always looking to add new talent to our team and encourage and support the personal and professional growth of all employees. Specialties include: Life Sciences: Personal Care, Home Care & Industrial Cleaning, Pharma & Healthcare, Food & Nutrition, Animal Nutrition, Agricultural & Environmental Industrial Chemicals: CASE, Electronics, Essential Chemicals, Fine Chemicals, Advanced Materials & Additives, Chemicals, Lubricants & Metal Working Fluids, Other Applications, Textiles, Leather & Paper At Azelis, our partnerships with customers and principals remain at the heart of our activities. As a leading global innovation service provider, our entrepreneurial approach to doing business is reflected in our can-do attitude. Across our network of more than 70 application laboratories, our award-winning staff help develop formulations and provide technical guidance along the customers’ product development process. We combine a global market reach with a local footprint to offer a reliable, integrated and unique digital service to customers and attractive business opportunities to principals. Striving to create a positive impact on the environment and communities around the world, we are top-industry-rated by Sustainalytics. Azelis is a leader in sustainability. We aim to provide effective, sustainable, and reliable solutions. Our business is your business
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