Key Account Manager – Industrial Lubricants

Posted 3 Days Ago
Be an Early Applicant
Chennai, Tamil Nadu, IND
In-Office
Senior level
Information Technology
The Role
Own and grow strategic industrial lubricant accounts, managing revenue, margins, volume, collections, account plans, and customer relationships. Develop new business, lead competitive product replacements, conduct technical application assessments, and manage product trials and conversions. Coordinate with distributors, supply chain, production, quality, and finance teams. Maintain CRM records, forecasts, pipelines, compliance, and performance reports while providing technically grounded solutions based on lubrication requirements, OEM guidance, total cost of ownership, and productivity benefits.
Summary Generated by Built In

Key Account Ownership & Growth

  • Own a defined portfolio of key and strategic industrial accounts, with full responsibility for volume, revenue, gross margin, and collections.
  • Develop and execute annual account plans, aligned with customer agreements and company growth objectives.
  • Identify upselling, cross-selling, and conversion opportunities to expand wallet share within existing accounts.

New Business & Competitive Displacement

  • Proactively identify and develop new prospect accounts through market mapping, industry intelligence, and competitor analysis.
  • Lead competitive product replacement initiatives, including technical comparisons, trials, and value justification.
  • Systematically track competitor presence, pricing, and application strategies within key accounts.

Technical Selling & Application Support

  • Act as a technical consultant to customers by understanding operating conditions, equipment, and lubrication challenges.
  • Recommend appropriate products and solutions based on application study, OEM guidelines, and performance requirements.
  • Plan, execute, and monitor product trials, application upgrades, and conversion programs in coordination with technical teams.

Customer Relationship Management

  • Build strong relationships across shop floor, maintenance, production, QA, and procurement functions.
  • Position the company as a solution partner, not merely a lubricant supplier.
  • Document and communicate measurable customer benefits such as cost savings, equipment life improvement, and downtime reduction.

Channel & Internal Coordination

  • Execute sales directly or through authorized distributors/channel partners, ensuring alignment on pricing, service, and coverage.
  • Coordinate closely with supply chain, production, quality, and finance teams to ensure timely delivery and issue resolution.

Reporting, Governance & Compliance

  • Maintain accurate records of account activity, trials, complaints, and resolutions in CRM systems.
  • Prepare periodic sales forecasts, opportunity pipelines, and account performance reports.
  • Ensure adherence to company policies on pricing, credit control, and compliance.


Requirements

Education & Experience

  • BE / B.Tech in Mechanical / Production / Industrial / Chemical Engineering (mandatory).
  • 5–8 years of relevant experience in industrial lubricants, Cutting Tools, Industrial consumables or petrochemical B2B sales.
  • Proven exposure to OEMs, MNC manufacturing plants, large industrial accounts, and channel-led sales models.
  • Demonstrated success in handling trials, product conversions, and competitive replacements.

 

Core Competencies & Skills

  • Strong understanding of industrial lubrication applications (manufacturing, automotive ancillaries, power, cement, metals, etc.).
  • Ability to position products using Total Cost of Ownership (TCO), productivity improvement, and lifecycle cost benefits.
  • Excellent technical diagnosis, problem-solving, and solution-selling capability.
  • Strong commercial acumen covering pricing, margins, contracts, and collections.
  • Proficiency in MS Excel, PowerPoint, CRM systems, and structured sales reporting.
  • Effective communication skills to engage maintenance teams, production managers, purchase teams, and plant leadership.


Skills Required

  • BE or B.Tech degree in Mechanical, Production, Industrial, or Chemical Engineering
  • 5–8 years of relevant experience in industrial lubricants, cutting tools, industrial consumables, or petrochemical B2B sales
  • Experience with OEMs, multinational manufacturing plants, large industrial accounts, and channel-led sales models
  • Demonstrated success handling product trials, product conversions, and competitive replacements
  • Strong understanding of industrial lubrication applications across manufacturing, automotive ancillaries, power, cement, metals, or related industries
  • Ability to position products using total cost of ownership, productivity improvement, and lifecycle cost benefits
  • Technical diagnosis, problem-solving, and solution-selling capability
  • Commercial acumen in pricing, margins, contracts, and collections
  • Proficiency in Microsoft Excel, PowerPoint, CRM systems, and structured sales reporting
  • Effective communication with maintenance teams, production managers, purchasing teams, and plant leadership
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The Company
1,341 Employees
Year Founded: 1996

What We Do

Ample Group is a stable organization with more than 29 years of experience in systems integration and information technology. Its public company information describes the business as operating in SI/IT, while the associated technical-support role is hosted under the Ample Group name. The available evidence supports positioning Ample as an IT-focused systems-integration organization, although it does not provide a fuller account of its products, clients, or services.

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