Key Account Manager – HoReCa Sector

REPA is Europe's leading distributor of spare parts for foodservice and refrigeration equipment, coffee and vending machines, and a trusted partner to OEMs, delivering the right part at the right time.

With the world's largest inventory of in-stock original and universal spare parts, consumables and accessories, and a state-of-the-art network of automated fulfillment centers across Europe and beyond, REPA ensures the fastest delivery times in the industry.

AI-powered tools, 360° images, detailed exploded views, technical manuals and other search features available on its eCommerce platform and mobile app make part identification and ordering seamless. A team of industry experts speaking more than 20 languages helps customers find the perfect solution for every repair.

With REPA, keeping foodservice equipment running at its best every day has never been easier.

REPA is the European division of Parts Town Unlimited

We are seeking a dynamic and results-driven Key Account Manager to join our team in the HoReCa sector. In this role, you will manage and grow strategic relationships with key clients, driving sales performance and strengthening our brand presence. You will play a central role in building lasting partnerships, ensuring client satisfaction, and contributing directly to the company’s growth.

The position is available in our Cesena or Conegliano office.

Key Responsibilities:

• Manage and expand the key client portfolio in the HoReCa sector.
• Define and implement sales strategies to achieve business objectives.
• Negotiate contracts, commercial terms, and framework agreements.
• Identify new business opportunities and strategic partnerships.
• Monitor sales KPIs, client performance, and market trends.
• Collaborate with the marketing team to design and implement promotional activities tailored to the HoReCa product portfolio.
• Support the Area Manager network and coordinate with internal functions (logistics, product, data, pricing, etc).
• Ensure high levels of customer satisfaction and client retention.

• Bachelor’s degree in economics, Marketing, or related fields.
• 3–5 years of experience in commercial roles, ideally as Key Account Manager or Area Manager in the HoReCa sector.
• Strong knowledge of the HoReCa market and major operators.
• Excellent negotiation, relationship management, and client-handling skills.
• Results-oriented mindset with strong problem-solving abilities.
• Collaborative team player with the ability to work independently and communicate effectively across functions.
• Proficiency in Excel and experience with sales analysis and reporting tools.
• Fluent in English and Italian.
• Availability to travel and to attend industry trade fairs.

If you decide to join us, you will find an informal and positive atmosphere within a dynamic, international environment. You will benefit from flexible working hours, the possibility to work remotely, and access to our on-site canteen, helping you balance your career and personal life. Every day, you will have the opportunity to collaborate with colleagues from different nationalities, enriching your professional journey.