Key Account Manager - HoReCa Sales

Posted Yesterday
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Mumbai, Maharashtra, IND
In-Office
Senior level
Food • Manufacturing
The Role
Manages HoReCa key accounts across India and export markets, drives new customer acquisition, revenue, brand growth, and account profitability. Responsibilities include commercial negotiations, product launches, promotional campaigns, sales forecasting, target achievement, and cross-selling. Coordinates distributors, logistics, supply chain, and distribution hubs to maintain inventory, delivery, cold-chain, and service-level performance while controlling costs and improving fulfillment efficiency.
Summary Generated by Built In
Job Category:Sales, Marketing & Product Management

Job Family:Sales, Account Management & Business Development

Job Description:

This position is responsible for managing HoReCa key accounts, acquiring new customers, driving revenue growth, strengthening brand presence across food service customers, coordinating logistics and distribution hub operations for seamless service delivery, and owning account-level profitability through disciplined pricing, trade terms, mix management and cost control.  

What you’ll do:

  • Handle Existing Key Accounts (India & Exports) and identify new opportunities of volume / revenue in HoReCa Channel.
  • Engage in market mapping, corporate requirement Analysis, Cost - benefit analysis, Feasibility/profitability Analysis, Proposal design and Negotiating on Commercials toward Closure of Account.
  • Engage in New Business Initiatives, Generate New Product Development Ideas, Introducing New range of products to client, Monitoring Competition and Market Trends to cater the customer needs and demands. 
  • Own brand management initiatives for key HoReCa accounts, including product positioning, account-specific brand activations, menu/application trials, visibility programs, chef/customer engagement, and feedback loops to strengthen brand preference and share of wallet.
  • Coordinate with supply chain, distributors and logistics partners to ensure smooth order servicing, timely deliveries, stock availability, cold-chain compliance, issue resolution and service-level adherence for key accounts.
  • Review hub-wise service levels, inventory availability, fill rates, delivery timelines and distributor performance to improve customer experience and reduce cost-to-serve.
  • Manage distribution hub performance for assigned key accounts, including hub-wise volume planning, inventory health, dispatch coordination, distributor alignment, complaint tracking and continuous improvement of fulfilment efficiency.
  • Assign and achieve monthly sales targets.
  • Generate revenue for the company by cross selling and up selling of products in collaboration with sales team. Conduct Promotional Campaigns for Product Promotion
  • Own profitability for assigned accounts by monitoring gross margin, value income, logistics costs, SKU mix and customer-wise contribution; recommend corrective actions to protect sustainable growth.
  • Generating Weekly sales reports and sales forecast for company products

What you need to succeed:

  • Graduation (Food Science/ Hotel Management/ Hospitality Management) with MBA/ PG Management in Sales / Marketing 
  • 7-8 years managing leading HoReCa clients exclusively as Key account manager. 
  • The ability to apply leading-edge processes necessary to drive profitable growth for Schreiber Foods
  • The effective candidate will also possess excellent communication and organizational skills with an ability to work effectively in a fast paced and dynamic team environment
  • Must possess resiliency, financial/business acumen and ability to flex style as needed
  • Internal Candidates: Demonstrate a pattern of consistent performance success with demonstrated ability to provide superior results in an intermediate level role.
  • Travel across assigned markets, customer locations will be required as per business needs.

Skills Required

  • Graduation in Food Science, Hotel Management, or Hospitality Management
  • MBA or postgraduate management qualification in Sales or Marketing
  • 7–8 years of experience managing leading HoReCa clients exclusively as a Key Account Manager
  • Excellent communication and organizational skills
  • Ability to work effectively in a fast-paced, dynamic team environment
  • Resiliency, financial and business acumen, and adaptability
  • Travel across assigned markets and customer locations as required by business needs

Schreiber Foods Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Schreiber Foods and has not been reviewed or approved by Schreiber Foods.

  • Retirement Support Retirement programs are described as notably strong, combining a substantial 401(k) company match with employee ownership through an ESOP. Company-funded retirement contributions are highlighted as a distinctive advantage that materially elevates total rewards.
  • Healthcare Strength Healthcare coverage is presented as comprehensive, including medical, dental, vision, and life insurance with eligibility often starting on day one. Wellness resources, screenings, and access to clinics at some sites reinforce the perceived depth of coverage.
  • Strong & Reliable Incentives Incentive structures include performance-based bonuses paid periodically, with additional off-shift and extended-week bonuses in certain roles. Overtime opportunities and shift premiums are commonly cited as meaningful income enhancers.

Schreiber Foods Insights

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The Company
HQ: Green Bay, WI
3,824 Employees
Year Founded: 1945

What We Do

Schreiber Foods strives to do good through food every day. Based in North America, we’re a customer-brand leader in cream cheese, natural cheese, process cheese, beverages and yogurt. Our more than 10,000 employees and presence on five continents enable us to be an essential ingredient in our customers’ success. With annual sales of more than $7 billion, we partner with the best retailers, restaurants, distributors and food manufacturers around the globe. We also recognize our responsibility to do good in the world and are driven to make a difference in everything we do. We’ve come a long way since our start as a small cheese company in 1945. Today, our team is more than 10,000 strong at locations across North America, Europe, South America, Asia and Africa. But our commitment to providing safe food the right way has never changed. At Schreiber, we call ourselves partners, not employees, and there’s a good reason behind that. Our work is more than just a job. We make the company grow. We help each other grow and take care of each other along the way. And, we all share in the rewards. Our people are truly the heart of our company, and we're on a journey together. We work hard to find great people with diverse backgrounds, experiences and perspectives, and provide opportunities to help them grow. But it’s about more than a career at Schreiber. Like a family, we care deeply about each other. We strive to foster an inclusive work environment where all our partners can thrive. We've increased our commitment to diversity and inclusion by creating an overarching Diversity and Inclusion Council, as well as resource groups for women, African Americans, Pride, Vets and more groups that give a voice to all of our partners. We're always looking for passionate partners to join our team and bring to life our culture of being customer obsessed and brilliant at the basics. Want to learn more about our company? Visit us at www.schreiberfoods.com.

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