Key Account Manager, The Good Guys

Sales

Permanent

Job Description

At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home!

About The Role

Working closely with the National Business Manager, your role as Key Account Manager will be responsible for the management and development of the EHP business within The Good Guys. You will develop and drive joint business plans to ensure the achievement of set revenue, profit and market share KPIs. Your business strategies and investment will align with the EHP commercial agenda and include all Electrolux brands, categories and products.

You will demonstrate an ability to analyse sales and market data to identify opportunity or risk and build business case recommendations which will influence market performance and or retail negotiations.

You will be responsible to effectively communicated the business plan to the field sales team to maximise revenue and profit potential through execution excellence.

As Key Account Manager you will be the owner of the channel inventory forecast to ensure supply meets the retail demand.

Essential to the role is the ability to build strong cross-functional relationships at all levels both internally and externally to ensure business alignment.

What You’ll Do

You will own the relationship with your key customers including all communication, planning, administration and execution to deliver results within your retail accounts. You will build strong relationships with key customer contacts to ensure all EHP opportunities are maximised within your customers business.

You will ensure that the customers have clear sales and marketing plans aligned with the EHP corporate direction which delivers growth in strategic categories. You will collaborate and communicate internally with multiple departments within the business to drive the results including marketing, demand flow, category, training as well as the state sales teams to ensure successful execution of your plans down to store level.

You will actively seek out critical information that influences the performance of EHP products in stores, understand competitor activity and market dynamics to ensure EHP remains relevant and on course to deliver sales revenue, profit and market share KPI’s.

Internal alignment will be key to your success and you will create and distribute regular communication via various platforms to the EHP state sales team for successful implementation at store level.

You will conduct regular, scheduled business meetings with your customers which will incorporate performance reviews against sales, volume, forecast, marketing investment and promotional objectives. You will ensure EHP share of voice exposure both online and offline is best in class and delivers our corporate brand message.

You role in owning the customer will include the ownership of administrative tasks including price list management both internal and external, internal price and rebate system management, credit claim reconciliation, management and reconciliation of accruals where required and business cases preparation for investment with your key customers.

You will utilise multiple business inputs to proactively identify opportunities, issues and upcoming challenges. These inputs include (not limited to) retailer SOH and sell thru data, Cognos reporting, forecast achievement reports, customer market share data as well as general market information.

Who You Are

• You are a successful and highly passionate Sales professional, with a solid background in Key Account Management ideally within the White Goods, Consumer Goods/or Consumer Electronics industry.

• Exposure to working with The Good Guys account highly advantageous

• Well-developed communication skills, both written and verbal

• You are customer centric, you have a desire to identify and meet the needs of your customers

• A results driven individual who loves to influence and strive for results at all levels

• You love to plan and own the process from plan to implementation

• Ability to seek, digest and develop insights from data and are comfortable with analytical work

• As a proven negotiator, you can create and maintain strong relationships at a senior level

Core Competencies

• Ambitious - You always strive for better, in your work and for your future

• Analytical and Numerate - You can balance commercial considerations without compromising on quality, evaluating the data to inform decision-making and continuous improvement

• Collaborative - You build trust, good working relationships and communicate effectively with your colleagues and across functions

• Expert - You not only know your area of expertise, you’re passionate about it and how it can enable and support people to work better and achieve more

• Growth - You love to explore new ideas and drive continuous improvement, not only to do your best work but to develop your capabilities and acquire new skills.

• Influential - You have a vision and a purpose, and you can inspire and influence others to not only share it but apply their abilities to achieving it.

• Leader - You have a vision and a purpose, and you can inspire and influence others to not only share it, but apply their abilities to achieving it

• A strategic thinker - You can join the dots to take us from where we are to where we want to be, mapping the clear routes and strategies essential to achieving our goals.

Why work for Electrolux?

• Proud to be the only white goods manufacturer with a manufacturing of cooking appliances in Australia.

• Enjoy our Flexible + Hybrid Working environment

• Shape Your Week Initiative

• CARE Day (additional leave)

• Annual flu shots onsite + wellbeing sessions & webinars

• Diversity, Equity & Inclusion Committee

• Living our Sustainability Commitment

• Family and Friends Sales & Discounts

As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you!

Find out more on www.electroluxgroup.com