Key Account Manager (East)

Posted Yesterday
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Kolkata, West Bengal, IND
In-Office
Expert/Leader
Hardware • Security
The Role
Manage strategic B2B accounts for fire detection systems by generating demand, influencing consultants and contractors, tracking projects through closure, and achieving revenue targets. Build relationships across consultants, MEP firms, EPCs, integrators, contractors, and end users. Deliver technical presentations and training, secure product specifications and approvals, maintain sales forecasts, and coordinate with internal engineering, design, and service teams to resolve technical and commercial challenges.
Summary Generated by Built In

The Next Level of Fire & Life Safety Leadership

With more than two centuries of combined history, brands like Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech have been leading the way in protecting people and property around the world. Now, we’re taking that leadership to the next level. Kidde Global Solutions brings together the most trusted and iconic brands in safety, building upon our shared experience and expertise to address the needs and challenges of more customers in more places. With an unmatched portfolio of solutions and services, and a commitment to constant innovation we’re elevating the standards for an entire industry – and establishing the next level of fire and life safety leadership.

At Kidde Global Solutions, you’re joining a global technology leader in fire and life safety solutions and our employees are the heart of it all. With industry-defining brands in life safety and security, you’ll be part of a legacy of leadership working with cutting-edge technologies that protect lives and property worldwide. As a leading fire safety brand, our mission is to provide solutions that protect people and property from the effects of fire and related hazards. We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way.

Job Title: Key Account Manager – Fire Detection Systems

Location: East

Reporting To: Head – Sales / Business Development

Role Summary

The Key Account Manager (KAM) will be responsible for demand generation, account management, and relationship building across new and existing accounts for fire detection systems. The role focuses on influencing demand through the buyer value chain, including consultants, MEP designers, EPCs, large contractors, system integrators, and end users, to ensure specification, approval, and conversion of projects.

Key Responsibilities

1. Demand Generation & Account Development - Drive demand generation for fire detection systems across new and existing key accounts. Develop and execute account‑specific strategies to increase specification wins and project conversions. Identify and track upcoming projects at concept, design, and tender stages. Work closely with internal teams to ensure timely proposal submission and technical compliance.

2. Stakeholder Relationship Management - Build and maintain strong relationships with key stakeholders across the buyer value chain, including: Fire & safety consultants MEP consultants and designers EPC contractors. Large electrical / fire contractors - System integrators End users and facility owners. Influence consultant specifications and approvals to position company products as preferred solutions. Act as the single point of contact for key accounts, ensuring high customer satisfaction.

3. Consultant & Channel Engagement - Conduct technical presentations, product trainings, and seminars for consultants, MEP firms, and integrators. Ensure inclusion of company products in tender documents, BOQs, and approved vendor lists. Collaborate with channel partners and integrators to jointly pursue identified opportunities.

4. Project Tracking & Opportunity Management- Maintain a strong sales pipeline by tracking projects from design to order closure. Monitor project milestones and proactively resolve technical or commercial challenges. Coordinate with engineering, design, and service teams to ensure smooth project execution.

5. Revenue & Performance Management- Achieve assigned revenue, order intake, and demand generation targets. Ensure healthy account growth, repeat business, and long‑term partnerships. Prepare periodic reports on account status, forecasts, and performance metrics.

Key Skills & Competencies

  • Strong understanding of fire detection and life safety systems.
  • Proven ability to manage complex B2B sales cycles involving multiple stakeholders.
  • Excellent relationship‑building and influencing skills.
  • Strong communication, presentation, and negotiation abilities.
  • Ability to read and interpret  technical drawings, specifications, and BOQs.
  • Strategic mindset with hands‑on execution capability.

Qualifications & Experience

  • Bachelor’s degree in Engineering (Electrical / Electronics / Fire & Safety preferred) or equivalent.
  • Preferably an MBA10–15 years of experience in fire detection, fire alarm systems, or building safety solutions.
  • Prior experience working with consultants, MEP firms, EPCs, and large contractors is highly desirable

World Leaders in Fire and Life Safety

Kidde Global Solutions is a world leader in fire & life safety solutions tailored for complex commercial facilities to homes. Through iconic, industry-defining brands including Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe.

Skills Required

  • Bachelor's degree in Engineering, preferably Electrical, Electronics, or Fire and Safety, or equivalent
  • 10-15 years of experience in fire detection, fire alarm systems, or building safety solutions
  • Strong understanding of fire detection and life safety systems
  • Experience managing complex B2B sales cycles involving multiple stakeholders
  • Ability to read and interpret technical drawings, specifications, and BOQs
  • Experience working with consultants, MEP firms, EPCs, and large contractors
  • MBA
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The Company
HQ: Palm Beach Gardens, FL
6,021 Employees
Year Founded: 1917

What We Do

Kidde Global Solutions (KGS) is a global fire and life-safety company bringing together trusted safety and security brands. It provides advanced solutions and services for residential and commercial customers, helping protect people and property across a wide range of applications worldwide. The company focuses on raising industry standards through its combined experience and expertise in fire protection, detection, alarms, and related security offerings.

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