JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure® and Glucerna® – to help get the nutrients they need to live their healthiest life.
MAIN PURPOSE OF ROLE
The E-Commerce Key Account Manager (KAM) is responsible for managing strategic relationships with key ecommerce platforms to drive sales growth, optimize brand presence, and deliver commercial objectives. This role ensures effective negotiation of campaign slots, visibility opportunities, and co-marketing initiatives while maintaining profitability and compliance with brand guidelines. The KAM acts as the primary liaison between internal teams and platform stakeholders, leveraging data insights to maximize ROI and enhance shopper engagement.
MAIN RESPONSIBILITIES
Build and maintain strong partnerships with key ecommerce platforms (Shopee, Tokopedia & Shop|Tokopedia, Lazada & others), securing campaign slots and co-marketing opportunities.
Develop and execute strategies to achieve monthly and quarterly sales targets, including pricing, promotions, and assortment planning.
Negotiate platform visibility, promotional mechanics, and paid placements to maximize ROI and brand exposure.
Track and analyze sales performance, campaign effectiveness, and shopper trends; recommend actions for improvement.
Collaborate with marketing, supply chain, and finance teams to ensure stock readiness and campaign alignment.
QUALIFICATIONS
- Education: Bachelor’s degree in business, Marketing, or related field
- Years of experience, both overall and any industry-specific experience needed: 3–5 years in ecommerce account management or sales, preferably in FMCG or retail
- Other qualifications/certifications: Strong negotiation skills, analytical ability, and understanding of ecommerce platform operations. Proficiency in data analysis and campaign planning tools.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
JOB FAMILY:Sales Force
DIVISION:ANI International Nutrition
LOCATION:Indonesia > Pondok Indah : Wisma Pondok Indah 2
ADDITIONAL LOCATIONS:
WORK SHIFT:Standard
TRAVEL:No
MEDICAL SURVEILLANCE:No
SIGNIFICANT WORK ACTIVITIES:Driving a personal auto or company car or truck, or a powered piece of material handling equipment
Top Skills
What We Do
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.
