Key Account Manager Corporate M&E (F/M/X)

Posted 10 Days Ago
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London, England
In-Office
Mid level
Hospitality
The Role
The Key Account Manager will manage a portfolio of Corporate M&E clients, develop account plans, and drive sales actions to achieve growth targets across regions.
Summary Generated by Built In
Company Description

Why work for Accor?

We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.

Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 

Job Description

Managing and developing a designated Strategic and Key account portfolio of Corporate M&E clients. Accounts mainly based across UK,US and EMEA. Drive the business with an emphasis into the PME portfolio of hotels. Achieving team and individual targets as set annually.  Following the strategy as defined annually for the global sales division.

Account Management :

  • Develop and animate a portfolio of Strategic & Key accounts through targeted face-to-face, hybrid meetings & telesales activities.
  • Act as the primary point of contact for corporate clients regarding their M&E needs
  • Build account plans utilizing Accor tools such as ANAIS effectively and efficiently according to targets given by HOD. Work closely with Groups Desk, Arranging &  managing business reviews with key partners throughout the year
  • Working with Department head to ensure strategy of division is followed
  • MSA roll out & Contract management

Sales Actions :

  • Organize & attend  a variety of activities to support growth of business across  trade shows, events , exhibitions, sales missions within own region
  • Ensure ROI is managed and maintained across all actions
  • Develop strong knowledge of regional and global hotel portfolio to become an ambassador for the brands, hotels & destinations
  • Arrange presentations to hotels & clients on key topics , new openings and products
  • To offer a consultative  sales approach to both clients & hotels
  • Support on the roll out of new products and tools such as Loyalty programs & CSR , new systems such as MEET and ensuring fully efficiency in delivering such services
  • Global travel may be required 

 

 

Qualifications

  • Business or hotel school / University degree
  • Sales & Marketing operational Experience (hotel or global sales teams)
  • Key account Manager background
  • Good knowledge of operational hotels activities
  • Strong expertise of the M&E segment
  • Ability to understand regional or local challenges and priorities
  • Feels comfortable in a multi-cultural/ international context
  • International Experience
  • High negotiation skills
  • Strong understanding of revenue drivers, pricing models, margin control and business development
  • Client Centric Mindest
  • Agility
  • Organised and autonomous

Additional Information

We are much more than a global leader. We are 330,000 women and men who put people at the heart of everything we do, and we are driven by an unbounded passion for service and a desire to exceed expectations. Joining Accor means embarking on a unique human adventure to invent the hospitality of tomorrow.

Your Accor experience begins now, so if you are up for a new challenge, and want to be a part of the best, then we want to hear from you!

Your information will be kept confidential according to EEO guidelines.

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The Company
HQ: Paris
77,633 Employees

What We Do

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

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