Key Account Manager – Business Development

Job Title: Key Account Manager – Business Development

Reporting to: Senior Manager – Corporate, SME & MoMo Pay

Division – Commercial Operations

Mission/ Core purpose of the Job 

Drives Sales within multiple strategic partner relationships for MTN Mobile Money including developing or co-creating value propositions in conjunction with partners or organisations to realise existing and new value streams. Implement affordable and targeted sales opportunities across the region, including MTN Opco’s and beyond to effectively promote MTN Mobile Money products, services and value propositions.

Main Job Functions:

• Managing, Building, and extending high-level /strong relationships with key strategic accounts 
• Generating business opportunities with new customers.
• Develop and implement corporate sales strategy in line with Sales Strategic objectives to ensure achievement of MTN strategic objectives!
• Develop and manage Corporate sales Budget with the mandate of maintaining customer satisfaction as well as customer retention and growth.
• Optimization of Corporate sales and penetration into key corporate accounts within the region
• Interaction with marketing, operations, and other sales segments
• Manage account specialist and acquisition teams

Key Performance Indicators (KPIs)

• Revenue from Business Partnerships
• Number of Customers
• Product Uptake
• Value Growth
• Customer Satisfaction levels
• Cross selling MoMo products 

Education:

• Bachelor’s degree or equivalent Business qualification

Experience:

Working experience in sales management position for more than 5 years in a fast-paced multinational company or in a highly competitive industry dealing in semi-durable high-tech goods that require after-sales service or experience in an ICT environment. Or at least 10 years’ experience in relationship management, sales and/or marketing role in a service industry.

Competencies:

Behavioral:

• Leadership

• Coaching & Developing

• Managing Accountability

• Customer Focus

• Strategic and results orientation 

• Taking the initiative

• Analytical Thinking and Problem Solving

• Strong interpersonal and communication skills

• Ability to function under pressure

Knowledge:

• Knowledge of the market and industry

• Fintech Industry knowledge 

• New Product development and management

• Telecom Industry knowledge of African markets

• Marketing skills

• Internal policies and procedures

• Business Process knowledge 

•  

Skills / physical competencies:

• Commercial Acumen and financial skill

• Strong process and Project Management Skills

• Negotiation and selling skills

• Relationship building skills 

• Excellent Presentation and Communication skills

• Business planning skills

• Persuading and influencing skills 

• Networking skills

NB: Presentation of false academic documents and certification will lead to criminal prosecution. Any form of canvassing will lead to automatic disqualification. Should you not hear from us within fourteen (14) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

Female candidates are strongly encouraged to apply.