The Role
Acquire new merchants and accounts through outbound prospecting, manage the full sales cycle, negotiate and close business, and drive monthly incremental revenue. Build and maintain a qualified pipeline, develop territory plans, coordinate onboarding with internal teams, track conversion and revenue performance, and identify upselling opportunities. Success is measured by new business generation, acquisition volume, closure rates, and incentive contribution.
Summary Generated by Built In
About Us
Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma.
About the Role
We are looking for a high-energy, target-driven Key Account Manager focused primarily on hunting and bringing incremental business to the platform. This is a new-business acquisition role rather than a traditional account-maintenance role. The person will identify prospects, build a pipeline, pitch our offerings, negotiate commercials, close new business and deliver measurable monthly revenue.
Key Responsibilities
- Identify and acquire new merchants/accounts through outbound prospecting, market mapping, references, networking and other lead-generation channels.
- Build and maintain a healthy pipeline of qualified prospects and continuously convert prospects into live business.
- Own the complete sales cycle: prospecting, discovery, pitching, negotiation, closure and onboarding.
- Generate incremental business every month and take complete ownership of the revenue brought in.
- Develop strong understanding of the local market, competitor landscape and merchant opportunities.
- Create prospect-wise action plans to achieve monthly business targets.
- Follow up consistently and move opportunities through the sales funnel.
- Work with internal teams to ensure smooth onboarding and activation of newly acquired business.
- Maintain accurate sales pipeline, conversion and revenue reporting.
Identify opportunities for repeat business and upselling after initial acquisition.
Performance Expectations
- The role is heavily performance-driven and focused on incremental/new business generation.
- A strong incentive structure will provide high performers the opportunity to earn significantly above their fixed salary through incentives.
Ideal Candidate
- Strong hunting/new-business sales background.
- Demonstrated history of personally generating incremental revenue.
- Comfortable with cold calling, outbound sales and repeated follow-ups.
- Strong prospecting, negotiation and closing skills.
- Highly target-oriented and motivated by performance-linked earnings.
- Able to build a territory and pipeline from scratch.
- Strong communication and presentation skills.
- Comfortable working with numbers and tracking business performance.
- Experience in F&B, hospitality, lifestyle, beauty, local commerce, advertising, or marketplace businesses is an advantage.
Key Success Metrics
Qualified opportunities created
New merchants/accounts acquired Conversion/closure rate
Monthly incremental business generated
Consistency of monthly business generation
Revenue/incentive contribution
Join Us
A collaborative, output-driven environment that brings cohesiveness across businesses through technology.
Opportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell opportunities across Paytm’s user base.
A solid 360 circle feedback culture supported by peer teams aligned with your goals.
Compensation :If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Skills Required
- Strong hunting and new-business sales background
- Demonstrated history of personally generating incremental revenue
- Experience with cold calling, outbound sales, and repeated follow-ups
- Strong prospecting, negotiation, and closing skills
- Highly target-oriented and motivated by performance-linked earnings
- Ability to build a territory and pipeline from scratch
- Strong communication and presentation skills
- Comfort working with numbers and tracking business performance
- Experience in F&B, hospitality, lifestyle, beauty, local commerce, advertising, or marketplace businesses
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Paytm started the Digital Revolution in India. And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally. This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets. With innovations to Financial services & products in pipeline, this is but one of the milestones achieved towards our mission – to bring 500 million unserved and underserved Indians to the mainstream economy.
