Job Description:
We are looking for a motivated, results driven and highly collaborative candidate based in
Italy, with at least 1 year of experience in Sales
JOB PURPOSE
The key function of this role is to drive profitable NSV growth of allocated Customers in the given market. The role will involve managing the operational customer relationships internally and externally, including owning the operational commercial relationships within customers.
KEY RESPONSABILITIES & DELIVERABLES
The Customer Development Manager is responsible for achieving profitable sales growth with assigned customers.
• This role is expected to execute customer business plans that deliver company and customer
Objectives through selling opportunities and negotiations.
• The role manages customer relationships and influences to implement solutions (e.g. sales
revenue, trade revenue optimisation, customer profitability, category growth, product range, new product launches, placement and pricing) that deliver mutually beneficial
results for the customer and company.
• The role is required to execute all agreed to solutions with the customer to include accurate,
timely forecasting, detailed follow through and efficient trade revenue optimisation to an
agreed budget.
Education & Professional Qualifications
Degree educated or equivalent.
Knowledge / Experience
- Some commercial experience that may include selling, negotiating, and leveraging insights to deliver customer plans, achieving company and customer objectives
- Customer experience with direct or head office customers delivering solutions that cover promotion and/ or pricing; with a track record of meeting/ exceeding sales objectives
- Exposure to principles of Category Management; ability to tell the category story.
- Experience in managing a budget and/ or trade revenue optimization delivering budget and ROI
Mars Leadrship Capabilities:
- Customer Focus
- Drive for Results
- Conflict Management
- Priority Setting
- Dealing with Ambiguity
- Build collaborative Relationships
The base pay range for this position at commencement of employment is expected to be within the range set out below for a full-time position. Within this range, the base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience.
Compensation information: 38000€-57000€ annually gross
The total compensation package for this position may also include other elements, if eligible, including variable pay & general allowances (depending on the position, …).
Eligible employees are automatically enrolled in the following benefits, whose use is regulated by the Company policies:
- Smartphone
- Laptop
- A company car will be placed at your disposal, and all expenses incurred in the interest of the Company will be reimbursed
- Lunch expense reimbursement
- Insurance Policy for Life, Accidents, Permanent Invalidity from Illness, Long Term Care and Dread Disease totally borne by the company
- Insurance Policy for medical expenses reimbursement is expandable to family members (spouse, partner or children) with an employee’s annual contribution
Additional perks include:
- Possibility to voluntarily join the Alifond contractual pension fund
This position is also covered by a Collective Bargaining Agreement (CBA). The CBA sets out certain terms and conditions of employment that may apply to this role, including provisions related to wages, working hours, and other employment conditions. For your reference, you can find a summary of the applicable CBA by clicking this link https://www.cnel.it/Archivio-Contratti or https://www.cnel.it/Archivio-Contratti-Collettivi/Entra-nellarchivio/Contratti-collettivi-del-settore-privato/Contratti-aziendali-di-livello-nazionale
Candidates are encouraged to review the full CBA for a comprehensive understanding of all applicable terms and conditions.
Skills Required
- Degree educated or equivalent
- Minimum 1 year of experience in Sales
- Commercial experience selling, negotiating, and leveraging insights to deliver customer plans
- Customer experience with direct or head office customers delivering promotion and/or pricing solutions and meeting sales targets
- Exposure to Category Management principles and ability to tell the category story
- Experience managing a budget and/or trade revenue optimization delivering budget and ROI
- Ability to produce accurate, timely forecasting and follow-through on agreed solutions
- Behaviors: Customer Focus, Drive for Results, Conflict Management, Priority Setting, Dealing with Ambiguity, Building Collaborative Relationships
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
-
Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
-
Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
-
Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
