Kazakh-Speaking Client Relations Manager

The Role:

We are looking for a passionate and self-motivated professional to join our Client Relations team.

The main responsibilities of the position include:

• Develop and maintain excellent relationships with prospective and existing clients
• Responsible for driving customer engagement through the CRM and managing ongoing client communications.
• Handle client inquiries and ensure that high level service is provided
• Perform personal clientele analysis and take actions as required
• Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
• Ensure compliance with the company’s legal guidelines and compliance procedures
• Provide suggestions on system enhancements
• Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
• Contribute to the team effort by achieving targeted results
• Cooperate effectively with other departments as necessary

Main requirements:

• Degree in any business-related field
• Client handling experience in the financial services sector will be considered an advantage
• Fluent Kazakh and Russian speaker with excellent oral and written skills in English
• Reliable, with integrity of character
• Outstanding communication and interpersonal skills
• Dynamic, innovative and target oriented
• Strong computer literacy

Benefit from:

• Attractive remuneration package plus performance related reward
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You

• Let’s Connect – Intro Chat with Talent Acquisition and Your Future Team
• Show Your Skills – Live Technical Session