Jobs at XM

Leads enterprise data architecture strategy, governance, modeling, platform modernization, and data lifecycle standards. Designs scalable, high-availability platforms, pipelines, and data models while guiding security, quality, metadata, and compliance practices. Partners with leadership and project teams on architecture decisions, optimization, and data product delivery. Builds business cases, facilitates architecture reviews, and leads, coaches, and develops the data architecture team across multiple business units.

Manage and strengthen partner relationships through retention strategies, personalized support, satisfaction monitoring, feedback analysis, upselling opportunities, and product communication. The role also involves identifying platform improvements, tracking industry trends, and collaborating with Business Development to improve partner experiences and maximize long-term value.

Create and optimize content for social media, community responses, articles, advertising, and other digital channels. Localize Turkish-language content for target audiences, apply SEO and keyword research, maintain brand consistency, and ensure compliance with industry regulations. Collaborate with headquarters and internal teams while managing multiple deadlines and maintaining high attention to detail.

Manage reception and daily office administration, including greeting visitors, handling communications, coordinating meetings, maintaining records, arranging couriers and travel, ordering supplies, supporting facilities and IT requests, liaising with vendors, and assisting with budgets, invoicing, and expenses.

Handles client inquiries through live chat, email, and telephone; analyzes client needs; promotes products and services; maintains client relationships; coordinates with internal departments; and contributes to team targets. Requires fluent Arabic and English communication, strong organization, multitasking, interpersonal skills, computer literacy, a business-related degree, and a valid work permit.

Build and maintain client relationships, handle inquiries, analyze client needs, communicate products and promotions, follow compliance procedures, suggest system improvements, support business development, and achieve team targets. The role requires fluent Mandarin and English, strong communication skills, computer literacy, multitasking ability, integrity, and a valid work permit.

As an International Customer Experience Coordinator, you will lead customer experience teams, ensure compliance, analyze competition, and provide high-level services while traveling abroad for up to 10 months a year.

This role involves leading marketing efforts in the Italian market, managing social media content, developing marketing strategies, and collaborating with various teams to drive demand generation.

Build and maintain reusable, well-tested React components and pixel-perfect web pages for internal tools (CRM). Collaborate with designers and developers, integrate RESTful APIs, ensure UI feasibility, and improve user experience.

Seeking Senior Angular Developers to design and develop scalable applications, mentor teams, and drive architectural decisions in a collaborative environment.

The Angular Developer will build front-end applications using Angular, follow agile methodologies, conduct tests, and optimize performance while collaborating with the team.

Supports the organization’s information security program by identifying security issues, assessing third-party suppliers and services, monitoring compliance, improving security controls, supporting contractual requirements, and promoting security awareness. The role requires knowledge of information security governance, policies, security frameworks, GDPR, DORA, and operational, physical, network, system, and application security.

Design, build, and maintain scalable full-stack web applications using React and Node.js. Contribute to system architecture, write technical specifications, perform code reviews, monitor performance, and collaborate with stakeholders to deliver features on an Agile team.

Assist with planning, executing, monitoring, and optimizing performance marketing campaigns. Conduct audience research, competitor analysis, reporting, budget tracking, and data analysis to improve campaign ROI and achieve KPIs. Collaborate with stakeholders, stay current on digital advertising trends, and support data-driven marketing decisions across multiple campaigns.

Develop and execute Uzbekistan-specific marketing strategies, demand-generation plans, campaigns, market research, and event support. Evaluate campaign performance using KPIs and marketing analytics, manage the regional marketing team, coordinate delegated projects, and support business development and regional marketing initiatives. The role requires native Uzbek and Russian, strong English, digital marketing expertise, team management, communication, organization, and multitasking skills.

Build and maintain client relationships, handle inquiries, analyze client needs, communicate product updates and promotions, follow compliance procedures, support business development, and achieve performance targets. The role requires fluent Turkish and English, strong communication, multitasking, computer literacy, integrity, and a valid work permit.

The Senior AI Product Manager will define and lead AI product strategies, drive company-wide AI adoption, and ensure AI initiatives align with business outcomes.

Build and maintain relationships with prospective and existing clients, activate leads, handle inquiries, analyze client needs, promote financial products and services, communicate promotions, follow compliance procedures, suggest system improvements, and achieve business development targets. The role requires fluent Azeri and strong English communication, client service skills, computer literacy, multitasking ability, and a valid work permit.

Build and maintain client relationships, handle inquiries, analyze client needs, communicate products and promotions, follow legal and compliance procedures, suggest system enhancements, support business development, and achieve performance targets. The role requires fluent Uzbek and Russian, strong English communication, business education, computer literacy, integrity, and a valid work permit.

Respond to client inquiries through live chat, email, and telephone; analyze client needs; provide high-quality service; promote products and services; maintain client relationships; collaborate across departments; and achieve team targets.