Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.
Position: KAM Omni Channel
Department: Customer Business Development
Location: Unilever Thailand HQ
You will drive the execution and optimization of omnichannel strategies, leveraging data and insights to enhance product visibility and shopper engagement online. You’ll develop best-in-class partnerships with external and internal stakeholders to achieve joint business objectives and exponential digital growth.
What Will Your Main Responsibilities Be:
- Sales & Growth Optimization: Drive Joint Business Plan (JBP) targets, focusing on revenue, Gross Merchandise Value (GMV). Monitor sales performance and ensuring seamless execution of digital initiatives.
- Strategic Account Management: Develop and execute omni-channel strategies for top-tier accounts, integrating physical in-store activations with retailer digital apps, websites, and Retail Media Networks (RMN).
- Digital Shelf Excellence: Optimize product detail pages (PDPs), search rankings, content, and pricing across all retailer e-commerce platforms
- Cross-Functional Leadership: Collaborate with sales, supply chain, and logistics teams to ensure smooth O2O activation and fulfillment. Partner with Demand
- Creation teams to co-create end to end marketing activations that align with brand strategies and customer objectives.
- Relationship Management: Build long-term, senior-level relationships with key retail partners to identify expansion opportunities.
What You Will Need To Succeed:
- Min 3 to 5 years' experience in Key Account Management, Omni channel is a plus.
- Experience with major retailers/marketplaces and executing Joint Business Plans (JBP)
- Exceptional Communication: Superior verbal and written communication skills
- Ownership Mindset: You ask challenging ‘why’ questions and take full accountability for successes and failures.
- Tenacity & Urgency: You make things happen quickly and motivate others to be nimble and agile with meticulous attention to detail.
- Resilience: You thrive on challenges and confidently navigate ambiguity.
- Growth Mindset: You never settle for “good enough” and always seek to optimize and evolve.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
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What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
