Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
JD.com, Inc. - KA Logistics Project Manager
Job Summary
We are seeking a highly motivated and experienced KA Logistics Project Manager to oversee the planning, execution, and successful delivery of key logistics projects for our strategic Key Account (KA) clients. This role will ensure seamless integration of JD.com's logistics solutions with our KAs' operational needs.
Job Responsibilities
* Lead the end-to-end project management for complex logistics initiatives specifically tailored for JD.com's Key Accounts, from initial conceptualization to final implementation and post-launch review.
* Collaborate closely with Key Account Managers to understand client-specific logistics requirements, identify pain points, and propose innovative and efficient solutions leveraging JD.com's extensive logistics network and capabilities.
* Develop detailed project plans, including scope definition, timelines, resource allocation, budget management, and risk assessments for each KA logistics project.
* Coordinate cross-functional teams, including operations, technology, sales, and supply chain, to ensure timely and effective execution of project deliverables.
* Monitor project progress, identify potential roadblocks, and proactively implement mitigation strategies to keep projects on track and within budget.
* Facilitate regular communication and progress updates to internal stakeholders and Key Account clients, ensuring transparency and alignment throughout the project lifecycle.
* Conduct post-implementation reviews to evaluate project success, identify lessons learned, and drive continuous improvement in KA logistics solutions.
* Contribute to the development and refinement of standardized project management methodologies and best practices for KA logistics projects.
* Stay abreast of industry trends, emerging technologies, and competitive landscapes in logistics and e-commerce to inform strategic project development.
Job Qualifications
* Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Master's degree preferred.
* 5+ years of progressive experience in project management within the logistics, supply chain, or e-commerce industry, with a strong focus on Key Accounts or enterprise clients.
* Proven track record of successfully managing complex, multi-stakeholder projects from initiation to closure.
* Strong understanding of logistics operations, warehousing, transportation, and last-mile delivery processes.
* Excellent communication, negotiation, and interpersonal skills, with the ability to effectively engage with diverse internal and external stakeholders.
* Proficiency in project management software (e.g., Microsoft Project, Asana, Jira) and Microsoft Office Suite (Excel, PowerPoint, Word).
* PMP or equivalent project management certification is highly desirable.
* Fluency in Mandarin Chinese and English is required.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
Skills Required
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field
- 5+ years of progressive project management experience in logistics, supply chain, or e-commerce
- Experience managing projects focused on key accounts or enterprise clients
- Proven ability to manage complex, multi-stakeholder projects from initiation through closure
- Strong understanding of logistics operations, warehousing, transportation, and last-mile delivery
- Excellent communication, negotiation, and interpersonal skills
- Proficiency in project management software such as Microsoft Project, Asana, or Jira
- Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word
- Fluency in Mandarin Chinese and English
- Master's degree
- PMP or equivalent project management certification
What We Do
JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue. With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers. To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world. By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more. Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.
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