UX Designer

As Junior UX Designer, you help to refine and implement features within your value stream; beginning to create your own designs on some features. You work within the squad to refine journeys and screens in preparation for development, working closely with developers to ensure the product is closely aligned to the design. You work with the Senior UX Designers to contribute to product implementation for our customers; learning how ideas and standards drive a higher quality experience for users. 

You contribute to workshops, planning and retrospectives, working with team members to overcome challenges and find solutions. You take responsibility for the quality of your own designs, learning how to reuse patterns and components to standardize wherever possible. As a member of the UX Design Guild, you start to build relationships with complementary disciplines. 

Scope of work

• Focuses on specific journeys, features or sub features;

• Enhances existing journeys, features or sub features;

• Supports another (more senior) UX Designer in a team or Value Stream;

• Delivers implementable UX Design and coordinates delivery with development;

• Contributes towards documentation in their team;

• Observes UX Research sessions.

Qualifications

• 1-2 years of experience in a similar role;

• Have good theoretical knowledge with practical experience with one or more areas of UX / UI Design, Interaction Design, User Interface Design, HTML / CSS or User Research;

• Ideally has worked in the Financial services industry in some capacity or is aware of products and services offered by the Financial services industry;

• Ideally involved in the lifecycle of a software implementation project;

• Educational formation in one of the following: UI component Design, Interactive Design, User Experience Design;

• Professional working proficiency in the English and local language;

• Proficiency in design tools such as Figma, Miro, Adobe Creative Suite, or other relevant software.

Hard Skills

• Actively contributes to resolving minor functional issues through interface development. Demonstrates a foundational grasp of usability principles, applying them effectively in design work. Enhances the quality and consistency of deliverables by utilizing the design system and UI kits. Collaborates proactively with the team to identify and address small functional problems, ensuring a seamless user experience;

• Applies a solid understanding of visual design principles, ensuring visually appealing interfaces with logical hierarchy. Adheres to Modelbank guidelines, using Backbase design tokens for consistency. Skillfully applies a grid system, adapting imagery to enhance visual impact;

• Demonstrates a solid understanding of Information Architecture (IA) principles, encompassing organization, categorization, labeling, and navigation. Applies IA best practices and integrates user research insights for informed decision-making. Proficient in creating intuitive content hierarchies, taxonomies, and navigation systems to enhance user accessibility;

• Recognizes the vital role of user research in project decisions and user experiences. Supports user research activities, including conducting interviews and usability testing. Developing skills in empathizing with users, observing interactions, and organizing research data for analysis.

Soft Skills

• Quickly identify and address mistaken customer expectations, promptly flagging issues to the (Lead) Principal UX Designer for necessary intervention—adhering to the principle of not withholding crucial information. Take charge of identifying essential Backbase product stakeholders within relevant value streams, fostering continuous collaborative relationships. Skillfully present individual work to fellow UX designers, articulating the decision-making process behind UX design choices;

• Actively learns from team and squad members, sharing progress and seeking assistance as needed. Asks questions to grasp effective design strategies, prioritizing personal learning to enhance contributions to the team and squad;

• Embodying and adhering to Backbase values. Maintaining consistent compliance with security training, academy certification, and any other mandatory Backbase initiatives;

• Engages actively in processes with guidance from Senior UX Designer or Design Management. Ensures adherence to the Way of Working and established guidelines. Demonstrates a foundational understanding of basic design methodologies, agile processes, and the Software Development Lifecycle (SDLC);

• Grasps the assigned feature and comprehends its associated business value. Conducts benchmarking of similar features to gain insights into the competitive landscape. Demonstrates an understanding of end-user problems and how customers address them. Appreciates the concept of Modelbank and its integral role within the broader context of Backbase.