Junior Systems Engineer

POSITION TITLE: Junior Systems Engineer

ABOUT THE ROLE:

As a Junior Systems Engineer, you'll join a team where you'll support end users, help maintain facility infrastructure, and get hands-on with the production operations equipment and workflows that power our work. You'll also collaborate with IT colleagues around the globe on shared projects.

You'll work closely with more senior engineers, and get exposure to a mix of Linux, Windows, and OSX systems plus shared storage platforms. We're looking for someone curious, dependable, and eager to learn, with a genuine interest in the technology behind film and television post-production. This role reports to the VP, Technology & Security Transformation and located in Seoul, South Korea.

PRIMARY RESPONSIBILITIES:

• Provide day-to-day support to end users on their workstations and corporate devices

• Assist with installing, configuring, and maintaining Linux, OSX, and Windows systems under the guidance of senior engineers

• Help troubleshoot hardware, software, and basic networking issues, escalating when appropriate

• Support physical and virtual systems and storage alongside the team

• Help with racking, cabling, moves, and equipment installs in the server room and datacenter

• Document issues, fixes, and procedures to build out the team's knowledge base

• Partner with Production and Operations teams on change management and issue resolution

• Participate in global IT projects as opportunities come up

• Participate in after-hours, weekend, and holiday on-call rotation (with support from the team)

• Other duties as assigned

QUALIFICATIONS:

• Bachelor's degree in CS, IT, MIS, or equivalent work experience

• 1+ years of IT experience (internships, help desk, or lab/home lab experience)

• Foundational understanding of server and desktop hardware

• Familiarity with Linux and/or Windows administration. You don't need to be an expert, but you should be comfortable at the command line and eager to go deeper

• Basic understanding of networking fundamentals

• Strong communication skills and a customer-service mindset

• Willingness to learn, ask questions, and take ownership of problems

• Comfort working in a fast-paced, deadline-driven environment

• Ability to lift 40 lbs.

• Native level Korean, business level English communication skills

ABOUT YOU:

• Any common industry certifications (RHCSA, Linux+, etc.)

• Exposure to VMware, Active Directory, or enterprise storage (SAN/NAS)

• Interest in or experience with post-production, broadcast, VFX, or media workflows

• Home Lab, personal projects, or coursework that shows your curiosity

• Must be eligible to work in Korea

If you are an independent thinker with a high level of ingenuity and the above qualifications, then we would like you to join our team!

About the Company:

Deluxe, a subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video, and online content.  Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies.

With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented individuals, developers, and industry veterans worldwide. For more information, please visit www.bydeluxe.com.

Diversity Statement:

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees.  Applicants will receive consideration for employment without regard to, and will not be discriminated against, on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Deluxe will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state, and federal law.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Deluxe. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.