About Valatam
We’re Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people.
About the Role
We are looking for a proactive and organized Junior Operations Assistant to support in coordinating projects and maintaining efficient workflows. This role is ideal for a detail-oriented individual looking to grow their career in operations and project support. This is a 100 % remote, full-time position. Monday - Friday 6:00 am - 2:00 pm PST (9:00 AM - 6:00 PM EST)
Key Responsibilities
- Support internal and external stakeholders with daily service needs
- Monitor company email and social platforms to redirect inquiries
- Assist with the dispatching and tracking of service requests
- Coordinate with customers to follow up on service satisfaction
- Contact vendors to gather pricing and track pending orders
- Perform data entry for invoicing and quoting with high accuracy
- Help update and organize internal company systems
- Gather and prepare information for internal reports
- Provide administrative support to leadership as needed
- Complete other entry-level operational tasks as assigned
Requirements
- Fluent English C1 or C2 and Spanish
- 1 to 2 years of experience in operations, logistics, or administrative support
- Basic knowledge of Asana, Notion, Trello, or similar tools
- Proficiency in Google Workspace and Microsoft Office
- Strong communication and proactive problem-solving skills
- Quiet home office with stable internet and a backup connection
- Bachelor’s or Associate’s degree preferred
Benefits
Our Core Values at Work
We live by ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment), and ENERGY (bring positivity every day). You’ll thrive here if these values resonate with you.
What We Offer
- Hourly rate equivalent to USD $696 – $1,044/month (experience-based).
- Annual pay increments.
- Discretionary client bonuses (80 % of clients award year-end bonuses).
- 7 U.S. federal holidays + 4 paid PTO days.
- Monthly medical insurance stipend (after meeting eligibility criteria).
- Birthday / Anniversary bonuses + Gym / Wellness allowance.
- Unlimited online fitness classes + company events & Christmas celebrations.
IMPORTANT
We would like to inform you that during the first four months of employment, it is critical that candidates are available to work from the countries listed above and without any travel commitments. This is to ensure a smooth onboarding process and to allow new hires to fully focus on their roles and responsibilities.
If you have a trip already planned within the next four months, we kindly request that you apply for our positions after returning from your trip. We appreciate your understanding and look forward to considering your application once you are available to commit to the role.
Skills Required
- Fluent English C1 or C2 and Spanish
- 1 to 2 years of experience in operations, logistics, or administrative support
- Basic knowledge of Asana, Notion, Trello, or similar tools
- Proficiency in Google Workspace and Microsoft Office
- Strong communication and proactive problem-solving skills
- Quiet home office with stable internet and a backup connection
- Bachelor's or Associate's degree preferred
What We Do
Valatam provides you with virtual team members who help you with your workload to save you time. We work with small business owners and busy professionals, providing Virtual Assistants (VA's). VA's can manage your administration, customer service, sales, graphic & web design, and social media (and all the other things that take up your time), to allow you to focus on the most important things – keeping your clients happy and focusing on driving your business forward. In short, our mission is to work IN your business, allowing you to work ON it
