Jobs at Valatam

Provide remote bilingual (English/Spanish) administrative support including process documentation, Google Drive file organization, data entry, reporting, email/client/vendor communication, research, and general virtual assistant tasks.

Remote finance assistant responsible for daily bookkeeping, bank reconciliations, accounts payable/receivable, invoice processing, payroll support, tax payments, cost analysis, budget assistance, and participation in audits.

Provide remote bilingual (English/Spanish) executive support to U.S. executives: manage calendars and emails, schedule across time zones, prepare presentations and reports, record meeting minutes, follow up on tasks, maintain confidentiality, and support other executive projects.

Remote bookkeeping assistant supporting Latin American clients: update financial spreadsheets, reconcile bank statements, prepare balance sheets and cost analyses, process invoices, accounts payable/receivable, support payroll and tax payments, and maintain organized records.

Provides bilingual English and Spanish customer support through phone, email, and live chat. Handles account updates, routine troubleshooting, issue escalation, follow-ups, CRM data entry, and administrative tasks. Collaborates with internal teams to resolve inquiries and maintain accurate customer records. This fully remote, entry-level role requires strong communication skills, reliable internet, and a quiet home office.

Provide advanced remote administrative support for LATAM-facing executives: manage process documentation and Google Drive, perform data entry and reporting, handle executive correspondence and client/vendor communications, conduct independent research, manage sensitive documents, and execute specialized administrative tasks to ensure operational efficiency.

Provide remote administrative support for LATAM clients: maintain process documentation and Google Drive, perform data entry, monitor inboxes, coordinate routine correspondence, prepare basic reports, conduct simple research, and assist the team with general document handling.

Perform routine operational tasks following SOPs: data entry, file organization in Google Drive, templated email handling, and basic reporting. Support clients and vendors, manage priorities with minimal supervision, and complete other related administrative tasks.

Create and schedule social content for LinkedIn, Instagram and Facebook using Canva; manage content calendars; coordinate email campaigns; support ad strategy and performance reporting; execute social media strategies and related marketing tasks.

Monitor virtual assistant attendance, productivity, working hours, and performance. Analyze performance risks, maintain dashboards and reports, validate overtime and undertime data, conduct coaching sessions, and implement improvement plans. Collaborate with HR, Finance, Account Management, Recruitment, Growth, and Learning & Development to improve service quality, engagement, retention, and operational effectiveness.

Lead Valatam’s HR function with a focus on retention, employee satisfaction, performance management, and culture. Responsibilities include analyzing turnover, managing surveys and feedback, coaching the HR team, overseeing performance improvement plans, resolving employee concerns, maintaining HR policies and records, supporting onboarding and offboarding, administering compensation and benefits, and improving HR processes and reporting.

Manage and improve operational processes, organize Google Drive, perform data entry and reporting, handle client/vendor email, research and summarize findings, and coordinate project tasks across teams to meet deadlines.

Support clients with social media and marketing execution: create and schedule content for LinkedIn/Instagram/Facebook using Canva, assist email campaigns, support ad strategy and reporting, manage content calendars, perform administrative tasks, and help execute social media strategies.

Supports administrative and operational workflows across Operations, Billing, and Customer Communication. Responsibilities include data entry, CRM and system updates, customer and internal communication, scheduling, follow-ups, documentation, record organization, reporting, and issue escalation. The role requires independent prioritization, strong attention to detail, bilingual English and Spanish communication, and comfort working in fast-paced, partially documented environments.

Lead Valatam’s sales department, drive new B2B client acquisition, build outbound prospecting engines, manage and coach sales representatives, optimize end-to-end sales processes, maintain HubSpot accuracy, forecast revenue, monitor CAC and KPIs, and report performance to executive leadership. The role also involves cross-functional collaboration and representing the company at select industry events.

Own the complete B2B sales cycle for U.S. clients, including outbound prospecting through cold calls, email, and LinkedIn; discovery; consultative solution presentations; negotiation; and closing. Maintain disciplined CRM, pipeline, and forecasting practices, consistently achieve quotas, and collaborate with Recruitment and HR to support successful client placements. The role requires fluent English and Spanish, strong outbound sales performance, and a professional remote work setup.

Manage B2B client accounts, strengthen relationships, monitor satisfaction and account health, resolve complaints, coordinate placements, and identify upselling opportunities. Maintain CRM and account records, collaborate with recruitment and HR teams, support client retention and advocacy, and handle related administrative, reporting, training, and process-improvement activities.

Own the full B2B sales cycle for U.S. clients, including outbound prospecting, discovery, consultative presentations, closing, pipeline management, CRM updates, forecasting, and quota attainment. The role requires high-volume cold outreach through calls, email, and LinkedIn, plus collaboration with Recruitment and HR to support successful client placements.

Lead the Account Management team in retaining clients, reducing churn, resolving escalations, and driving account expansion through additional staffing placements. Responsibilities include coaching managers, setting KPIs, managing account health and retention plans, overseeing client engagement routines, enforcing HubSpot workflows, forecasting revenue, and reporting performance to executive leadership.