About UMAI
UMAI is one of the fastest-growing F&B tech startups in South East Asia & Europe. We provide restaurants with an advanced CRM that helps them retain customers, save time, and increase revenues by automating manual tasks.
Our founding team has extensive experience building internet companies and has been part of constructing some of the largest e-commerce ventures in the Asia Pacific Region (including the former MD of Foodpanda.sg and members of Nova Founders Capital). If you want to change the future of the hospitality industry, we want you on board!
Description of the Role
We are looking for a Junior/Mid Software Quality Engineer to join our highly motivated team. In this role, you will use your knowledge of automated and manual testing to place complex, well-engineered web applications and RESTful APIs under incredible stress to drive quality.
Depending on your level of experience (Junior or Mid), you will either participate in or take technical ownership of quality assurance processes, automation frameworks, and strategies. You have a keen eye for detail, an analytical mind, and excellent communication skills.
Location: Kuala Lumpur
Type: Full-time
Contract: Employment Contract, hybrid (1 day/week in the office in Kuala Lumpur)
Salary: up to 5000 MYR (Malaysian ringgit) gross/month (depending on the experience)
Responsibilities
- Automation & Framework Design: Design, build, participate in, and maintain new and existing automated test frameworks (Web, iOS, and Android). Take technical ownership of key automation assets and roadmaps.
- Test Execution & Strategy: Collaborate with the team to develop effective test strategies, including approaches for test data, regression testing, usability, performance, and scalability.
- AI-Assisted Testing: Evaluate, adopt, and utilize AI-assisted testing techniques (AI coding assistants, automated test-case generation, test-data creation, and log/failure analysis) to maximize testing throughput and efficiency.
- Incident & Release Management: Own or manage product issue analysis, triage, resolution, and communication (incident management and root cause analysis). Conduct thorough post-release and post-implementation testing.
- Cross-Functional Collaboration: Act as a bridge between the engineering team, Product Managers, and other departments to ensure quality throughout the entire software development lifecycle (SDLC).
- Team Growth & Mentorship: Prepare technical documentation for automated testing. For mid-level candidates, this includes leading, coaching, and upskilling other QA engineers on tools and AI testing trends.
Requirements
- Experience: 1- 4 years of proven experience as a QA Engineer (automation) or a similar role.
- Technical Skills: Strong functional and non-functional testing skills (both automation and manual), ideally within a continuous delivery environment.
- Automation Tools & Technologies: Working knowledge or a strong desire to master Playwright, Cypress, and/or Appium. Familiarity with task management tools like Jira and Xray. Working knowledge with version control such as Github.
- AI Literacy: Familiarity or hands-on experience using AI tools to speed up testing processes and test-case generation.
- Mindset & Soft Skills: An analytical mind, strong problem-solving aptitude, and a strong sense of ownership. Ability to prioritize tasks under pressure and motivate peers.
- Communication: Exceptional communication skills to evangelize the QA vision across stakeholders.
- English: very good level of English (both written and spoken), min. B2 (only CVs in English will be considered)
- Education: BSc/BA in Computer Science, Engineering, or a related field.
What We Offer
- Dynamic Culture: A great working atmosphere with a highly motivated, flat-hierarchy international team representing 14 nationalities.
- Direct Impact: Challenging and diversified tasks with direct responsibility. You will work closely with the CEO, acquiring unique insights into entrepreneurial life.
- Growth & Mentorship: Access to senior coaching and collaborative team learning, alongside opportunities to step into technical leadership and mentoring.
- Paid Time Off (PTO): Full statutory annual leave/paid time off in accordance with Malaysian labor laws, plus all national public holidays
*We reserve the right to contact selected candidates only.
Skills Required
- 1-4 years of experience as QA / Automation Engineer or similar
- Strong functional and non-functional testing skills (manual and automation) in a CD environment
- Experience or willingness to master Playwright, Cypress, and/or Appium
- Familiarity with Jira and Xray test management
- Working knowledge of GitHub/version control
- Experience testing RESTful APIs and web applications; mobile (iOS/Android) testing
- Familiarity or hands-on experience with AI-assisted testing tools and test-case generation
- BSc/BA in Computer Science, Engineering, or related field
- Very good English (written and spoken), minimum B2
- Analytical mindset, strong problem-solving, ownership, and communication skills
What We Do
UMAI is an analytics-based software using state-of-the-art technology to improve the performance and experience of hospitality-based businesses and their guests. Our SaaS platform removes operational headaches and helps businesses run a better bottom line by offering tools such as reservation and waitlist management, deep analytics, marketing automation, and private feedback — all resulting in happier, repeat customers. Welcome to the future of hospitality technology. Everything we do, we do for the industry
