Junior Manager – MX GTM & Campaigns

Position Summary

Why join our team?
Samsung European Telecommunication Operations (ETO) manage the relationship between Samsung Suwon office and the 17 Samsung Electronic subsidiaries across Europe. ETO aims to boost company growth by encouraging connections for revenue, profit, and alignment. The Direct-to-Consumer (D2C) team’s mission is to accelerate Samsung’s direct business, and online is and will continue to grow into a hugely significant part of our business. This team will be at the forefront of reinventing and leading our business further into digital e-commerce, with an obsession on the customer experience and protecting our customer trust. This position is part of the Online Strategy team within D2C and will manage important central initiatives for the online channel across Euro.pe. It is a unique opportunity to work on both European and Global scale, with an opportunity to work with our leadership teams across Europe and with Suwon Office.

Role and Responsibilities

Your key responsibilities

With a focus on D2C online channels (Samsung.com & Samsung Shop App), the Junior MX GTM & Campaigns Manager will be responsible for supporting and driving overall sales across the whole European region through digital channels.

The role will identify, pursue and implement strategies to generate incremental Online commercial performance through new product launches, as well as proposition, marketing, engagement and commercial initiatives. They will also own and support the creation of quarterly commercial guidance, including building key reference cases etc. They will also be responsible for collaborating closely with EO and translating the MX D2C quarterly guidance into specific promotional guidance for promo events, e.g. Samsung Festival. Key deliverables include:

• Lead the GTM planning and coordinate the execution of launches (e.g., NPC and Wearables) for D2C online channels, including:

• Develop GTM guidance with appropriate proposition for D2C online channel

• Engage with subsidiaries to adopt the guidance. Review their GTM plan, facilitate pre-GTM sharing and share feedback to ensure successful and sustainable new product launches.

• Monitor performances against target with timely feedback

• Develop deep dive post-mortem analysis with actionable insights

Support the promotional campaigns in European subsidiaries including:

• Support quarterly MX commercial briefing and summary sessions across Europe D2C teams

• Represent MX division and share feedback to the strategic direction and creative assets of promotional campaigns e.g. #YouMake and Samsung Festival

Support Flagship GTM including:

• Own weekly DP review

• Create templates and managing overall audits or Flagship Pre Order and Launch

• Support with subsidiary workshop planning and organisation

What we need for this role

To be successful, you will possess the following skills and attributes:

• Experience working in eCommerce or a digital team, ideally in consumer products industry, especially mobile experience products or consumer electronics

• Commercial competence with an understanding of P&L

• Analytical skills, with the ability to interpret data

• Problem-solving skills with the ability to manage a wide array of data sources, to inform financial/business decisions

• A self-starter, this role is in a part of the business that is acting like a start-up within a well-established organisation, so you are able to self-prioritise work, navigate ambiguity and speak to a wide range of collaborators

• Strong influencing and communications skills which will enable:

• Relationship building with subsidiary and partners at all levels

• Engagement with subsidiaries to trial new initiatives

• Very strong resilience efficient time management skills

• Strong IT skills in particular in Excel, PowerPoint and MS Teams

• It helps if you have:

• An understanding of and passion for the mobile product portfolio (incl. Smartphone, Tablets, Wearables, PC and accessories)

• Previous experience working in global/regional roles or within complex subsidiary set-up

• Previous experience working within telecoms, or directly with Samsung in any capacity

• Be proactive with identifying insights and opportunities to drive strategic and sustainable D2C online business growth.

• Degree or equivalent experience in business

The interview process

Two stages of interviews are required.

Stage 1: Competency based interview with hiring manager

Skills and Qualifications

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week

• Bonus scheme linked to individual, team and company performance

• Pension contribution

• Three volunteering days each year

• Holiday - 25 days plus bank holidays and an additional day off for your birthday

• Access to discounts on a wide range of Samsung products

• Access to a discount shopping portal

A note on equal opportunities

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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