Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.
Job DescriptionAbout the Role
We are looking for a detail-oriented and customer-focused professional to join our Service Data team. The role combines logistics administration, data management, warehouse support, and customer service activities. You will play a key role in ensuring the accurate processing of inbound and outbound logistics transactions while acting as a bridge between customers, warehouses, transport providers, and internal stakeholders.
Key Responsibilities:
- Process and maintain logistics and warehouse-related data within company systems
- Create, update, and validate inbound and outbound orders
- Review transport and shipping documentation to ensure accuracy and completeness
- Monitor shipment status and update customers and stakeholders as required
- Coordinate with warehouses, transport providers, customs agents, and internal teams to ensure smooth execution of operations
- Manage shared mailboxes and respond to customer inquiries in a professional and timely manner
- Maintain operational trackers, reports, and supporting documentation
- Follow established procedures and service level agreements to ensure data quality and operational excellence
- Identify discrepancies, investigate issues, and proactively drive resolution
- Participate in process improvement and automation initiatives aimed at increasing efficiency and service quality
Education:
- University Degree, preferably in a discipline involving numbers and/or logical thinking
Experience:
- Experience of min 1 years of experience in work in logistics, back-office operations and or accounting functions
- Experience in a Shared services center environment is an advantage
- We will consider a lower experience in lieu of skillsets and attitude. Do not hesitate to apply!
Technical skills/knowledge:
- Experience with ERP/CRM/ FO or BO systems will be useful
- Strong analytical skills
- Strong interpersonal skills
- PC literate (MS-office tools, etc.)
- Good Excel skills is necessary
- Knowledge of any programming, app development experience would be a huge benefit
Language ability:
- English - verbal and written
Soft skill:
- Communication skills
- Teamwork
- Problem-solving
- Commitment
- Flexibility
- Initiative / creativity
- Experience in working with tight deadlines
- Experience in working in a service-driven environment
Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.
LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.
Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us
What We Offer
We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.
Our Benefits
- 25 annual paid leave
- Flexible working hours
- Food vouchers
- Transportation allowance
- Additional medical & dental insurance
- Life insurance
- Sports card with 90/10 coverage
- Various learning & development opportunities
- Yearly performance evaluation plans
- Social clubs & Wellbeing initiatives
- Team buildings & social events
- Employee Referral Program
Skills Required
- University degree, preferably in a discipline involving numbers or logical thinking
- At least 1 year of experience in logistics, back-office operations, or accounting
- Experience with ERP, CRM, front-office, or back-office systems
- Strong analytical skills
- Strong interpersonal and communication skills
- Good Microsoft Excel skills
- Proficiency with Microsoft Office tools
- English verbal and written communication skills
- Problem-solving, teamwork, flexibility, initiative, and ability to meet tight deadlines
- Programming or app development experience
What We Do
Louis Dreyfus Company is a leading merchant and processor of agricultural goods. We leverage our global reach and extensive asset network to serve our customers and consumers around the world, delivering the right products to the right location, at the right time – safely, responsibly and reliably. Our activities span the entire value chain from farm to fork, across a broad range of business lines (platforms). Since 1851 our portfolio has grown to include Grains & Oilseeds, Carbon Solutions, Food & Feed Solutions, Coffee, Cotton, Juice, Rice, Sugar, Freight and Global Markets. We help feed and clothe some 500 million people every year by originating, processing and transporting approximately 80 million tons of products. Structured as a matrix organization of six geographical regions and eight platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally. For more information, visit www.ldc.com.
