Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionAbout the role:
Join our User Technology (UT) team at Wise, where we create a seamless experience by offering all the necessary tools and permissions for people to do their best work and avoid being speed blockers. Our highly mobile, geographically diverse work environment includes more than 20 offices of varying sizes. UT comprises autonomous teams that build and maintain everything needed to support our company mission, including device management, conferences and events, network infrastructure, service management, and user access management within various engineering and support functions. You will work in a smaller group within a global team, primarily in the London office, but also supporting Edinburgh. Additionally, you will provide support to co-workers traveling or working from anywhere outside the office.
What will you be working on?
Provide technical support for Wisers seeking assistance.
Manage procurement, assets, and inventory of laptops, monitors, printers, and other peripheral tech accessories.
Identify and suggest potential areas for improvement.
Be an Encyclopedia on Wise’s IT products and services.
Troubleshoot and repair computer hardware and software issues.
Educate users and colleagues on tools, tech, and security at Wise.
Manage provisioning and deprovisioning of devices.
Assist other teams within UT.
Participate in internal projects aimed at continuous improvement initiatives.
Help acquaint new users with tools & tech in Wise
Ensure high-quality ticket management and understand the importance of efficient issue tracking
How we work
We are a dedicated IT support team with a passion for solving complex problems and helping others succeed. We are a hybrid team where we come in at least 3 times a week but there are rare times when we might have to come in more frequently. Working together as a team is essential not only within our London office, but also with our team members in our other offices around the world.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
Interested? Find out more:
How we work – a practical guide
DEI @ Wise
Wise Tech Stack (2025 update)
See what it's like to work at Wise London!
Our Engineering career map
Wise Engineering – https://medium.com/wise-engineering
What do we offer:
Starting salary: £38k - £46k + RSUs
Wise Benefits
#LI-AB3 #LI-Hybrid
Additional InformationFor everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Skills Required
- Provide technical support for users
- Troubleshoot and repair computer hardware and software issues
- Manage procurement, assets, and inventory of laptops, monitors, printers, and peripherals
- Manage provisioning and deprovisioning of devices
- Ensure high-quality ticket management and efficient issue tracking
- Educate users and colleagues on tools, technology, and security practices
- Assist other teams within User Technology and participate in continuous improvement projects
- Hybrid work presence (based primarily in London office, in-office at least 3 times per week)
What the Team is Saying
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Wise Compensation & Benefits Highlights
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Leave & Time Off Breadth — Global minimum of 33 paid days off (36 in U.S. hubs) plus a 6‑week paid sabbatical every four years and extras like volunteer or “Me” days indicate substantial time‑off depth.
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Parental & Family Support — A global minimum of 18 weeks fully paid parental leave for birth or adoption after one year, along with adoption and fertility support, underscores robust family support.
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Flexible Benefits — Work‑from‑anywhere up to 90 days per year after six months and flexible working principles provide notable geographic mobility and scheduling latitude.
Wise Insights
What We Do
Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
Gallery
Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
