About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?
Life at THG Beauty
We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.
By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.
THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.
Why be a Junior Frontend Engineer & Technology Support at THG Beauty?
Dermstore is the premier destination for professional-grade skincare and clinical beauty, curated by experts and trusted by enthusiasts. Since its founding by a dermatologist, Dermstore has been a pioneer in the digital beauty space, offering a highly curated selection of the world’s most efficacious brands across skincare, hair care, and cosmetics. As a leader in prestige beauty e-commerce, we bridge the gap between clinical expertise and a premium shopping experience.
This is a unique hybrid opportunity for someone who is early in their front-end engineering career and has hands-on IT and desktop support experience. You’ll contribute to modern headless ecommerce applications using JavaScript and work closely with senior engineers while also providing onsite technology support to employees at our New York office.
This role offers the opportunity to grow your frontend engineering career while using your existing IT support experience to make an immediate impact.
As Junior Frontend Engineer & Technology Support, you’ll:
Frontend Engineering
- Build and maintain frontend applications using JavaScript/ES6+ and frameworks such as React, Vue, or similar.
- Contribute to fast, scalable, secure, and accessible headless ecommerce experiences.
- Work with senior engineers to understand system architecture, APIs, data structures, and how different systems communicate.
- Contribute to frontend performance, accessibility, security, and observability.
- Write clean, maintainable code and follow development standards and best practices.
- Participate in code reviews and pair programming.
- Work with UX, CRO, Product, and Engineering teams to deliver new features and improvements.
- Develop your knowledge of headless ecommerce, SSG, APIs, and GraphQL.
- Help create intuitive, inclusive user experiences.
- Stay curious about new technologies, share ideas, and continue developing your technical skills.
Technology & IT Support
- Provide hands-on onsite technology support to employees.
- Troubleshoot laptops, desktops, applications, and operating systems.
- Support Dell/Windows and macOS environments.
- Support Microsoft 365, including Teams, Outlook, and SharePoint.
- Assist with device enrollment, configuration, replacements, onboarding, and offboarding.
- Provide support for Microsoft Entra ID, Intune, and Okta
- Troubleshoot authentication issues and escalate more complex issues
- Provide basic Wi-Fi and network troubleshooting.
- Support meeting rooms, AV, video conferencing, and workplace technology.
- Assist employees with workplace technologies, including corporate printing.
- Maintain technical documentation and asset records.
- Provide excellent employee onboarding/offboarding support for tech
- Work closely with global Technology teams, including colleagues in the UK.
What skills and experience do I need for this role?
- 3-4 years of experience in desktop support, end-user IT, service desk, or onsite technology support.
- Strong hands-on troubleshooting experience across laptops, desktops, applications, and peripherals.
- Experience supporting Dell/Windows and macOS.
- Good working knowledge of Microsoft 365.
- Experience or exposure to Entra ID and Intune.
- Experience supporting Okta or a similar authentication platform.
- Basic networking knowledge, including Wi-Fi and TCP/IP.
- Experience with meeting rooms, AV, video conferencing, device management, and onboarding/offboarding.
- Strong communication and customer service skills.
Frontend Experience
- Some experience building frontend applications through professional experience, internships, university, bootcamp, personal projects, or open-source contributions.
- Good working knowledge of JavaScript, including vanilla JavaScript and ES6+.
- Experience with or exposure to React, Vue, or a similar frontend framework.
- Understanding of HTML, CSS, APIs, and modern web development.
- Understanding of core programming concepts, including events, error handling, inheritance, and asynchronous programming.
- Awareness of web accessibility and WCAG principles.
- Interest in headless ecommerce, SSG, GraphQL, frontend performance, and modern web technologies.
About You
- You enjoy both building technology and helping people solve technology problems.
- You’re comfortable working with senior engineers, asking questions, learning new technologies, and sharing ideas. You have strong attention to detail and enjoy working collaboratively with technical and non-technical teams.
- You’re also comfortable working in a fast-paced environment where priorities can change and you may need to move between frontend development and hands-on employee support.
What’s in it for me?
- Salary: $90,000 to $100,000 based on experience
- Hybrid Work Model - 3 days office/2 days home
- Medical, Dental, Vision plans
- 401K matched up to 5%
- Generous PTO (Paid Time Off)
- Short and long-term disability
- Exclusive employee discounts off THG Brands
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Skills Required
- 3-4 years of experience in desktop support, end-user IT, service desk, or onsite technology support
- Hands-on troubleshooting experience across laptops, desktops, applications, and peripherals
- Experience supporting Dell/Windows and macOS environments
- Working knowledge of Microsoft 365
- Experience or exposure to Microsoft Entra ID and Intune
- Experience supporting Okta or a similar authentication platform
- Basic networking knowledge, including Wi-Fi and TCP/IP
- Experience with meeting rooms, AV, video conferencing, device management, and onboarding/offboarding
- Strong communication and customer service skills
- Experience building frontend applications through professional experience, internships, university, bootcamp, personal projects, or open-source contributions
- Working knowledge of JavaScript, including vanilla JavaScript and ES6+
- Experience with or exposure to React, Vue, or a similar frontend framework
- Understanding of HTML, CSS, APIs, and modern web development
- Understanding of core programming concepts, including events, error handling, inheritance, and asynchronous programming
- Awareness of web accessibility and WCAG principles
- Interest in headless ecommerce, SSG, GraphQL, frontend performance, and modern web technologies
- Strong attention to detail and ability to collaborate with technical and non-technical teams
- Comfort working with senior engineers, learning new technologies, and adapting to changing priorities
THG Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about THG and has not been reviewed or approved by THG.
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Parental & Family Support — Policies highlight up to six months’ full pay for parental leave, paid time off for IVF/fertility treatment, and enhanced compassionate leave. Feedback suggests these family-focused provisions stand out, especially in UK materials.
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Wellbeing & Lifestyle Benefits — Access to an in‑house GP and a Bupa-backed Employee Assistance Programme under “Mind Matters,” plus on‑site amenities like the ICON campus gym, are clearly promoted. Employee discounts across THG brands are also commonly cited as a popular perk.
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Leave & Time Off Breadth — Offerings include an extra paid Birthday Leave day and enhanced compassionate leave, with a stated aim of two paid volunteer days per year. Feedback suggests these additions bolster work‑life support even where other elements vary.
THG Insights
What We Do
THG (www.thg.com) is a vertically integrated, digital-first consumer brands group, retailing its own brands predominantly in beauty and nutrition, plus third-party brands, via its proprietary, end-to-end, e-commerce technology, infrastructure and brand-building platform (THG Ingenuity) to an online and global customer base.
