About Us
Soundmouse is the global standard for music cue sheet management and reporting, trusted by 25,000+ broadcast and music professionals worldwide, including the BBC, Channel 4, ITV, NBC, the NFL, RTL, Sky, Sony, Universal Pictures, and Warner Bros. Discovery. Our proprietary, industry-leading audio recognition technology identifies every music cue in broadcast content and submits compliant cue sheets to 40+ collecting societies globally, cutting admin time by 83%. We've been doing this since 2001.
In June 2026, BMI, the world's leading performance rights organization, acquired Soundmouse from Orfium. We operate independently as part of the BMI family and are at an inflection point: established infrastructure, new backing, and a clear next chapter with global reach to build.
Role
Acquire music cue sheets on behalf of the broadcaster clients to locate music cue sheets used for international airing, with the core responsibility of analyzing and providing solutions for the queries raised by the relevant stakeholders.
- Establish and maintain positive communication channels with contractual clients.
- Conduct critical analysis and develop effective solutions for inquiries escalated by the Data Processing Teams or the respective clients.
- Prepare daily, weekly, monthly, and quarterly progress reports.
- Maintain comprehensive records of the processes followed for establishing Connections.
- Organize files and directories in a structured manner to facilitate ease of access and Retrieval.
- Cordially liaise between other teams to resolve issues with metadata processing
- Report system issues and document internal system developments.
Requirements
- A partially completed diploma or any other equivalent qualification HND would be an added advantage
- Good communication skills in the English language (Verbal / Written)
- Positive attitude and a pleasant personality
- Strong interpersonal skills to collaborate effectively with team members and clients
- Problem solving & analytical skills
- Sound knowledge of shared Google Drives and email communication
- Ability to work in Google Sheets / Docs with a fine understanding of the internet research & computer Fundamentals
- Ability to handle pressure and work with minimum supervision
Benefits
💰 Competitive salary package
🏠 Hybrid work model with flexibility to support your lifestyle
🏥 Comprehensive private health and life insurance coverage
💻 The latest tech equipment to support your productivity and creativity
🌍 A collaborative, inclusive, and international work environment
EEO / Accommodation
At Soundmouse we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates—regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Skills Required
- Partially completed diploma or equivalent qualification
- HND (Higher National Diploma)
- Good English communication skills (verbal and written)
- Positive attitude and pleasant personality
- Strong interpersonal skills for team and client collaboration
- Problem solving and analytical skills
- Knowledge of shared Google Drives and email communication
- Ability to work in Google Sheets and Google Docs; internet research and computer fundamentals
- Ability to handle pressure and work with minimum supervision
What We Do
Orfium is the only rights management technology business that brings a deep data engineering approach to solving the industry's royalty collection issues. Every rightsholder has different needs. Whether you are a publisher, production music catalog, record label, distributor, collection society, aggregator, or all-of-the-above, our evergrowing team of engineers will find the solution that works best for you. We are fixated on cleaning and maintaining complete and accurate catalogue and platform data, which is essential to maximizing royalty collections across services such as YouTube and Facebook. If your needs are complex and require custom engineered applications to service, we can help!
