We are the leading Tech Company in Europe, supporting digital innovation for over 45 years.
We are committed to bringing digital technology into every business. How? By putting customers first and becoming the go-to partner for professionals, small, medium and large companies, offering customised solutions and services to optimise business processes. from HR and customer relations to e-invoicing and digital payments.
At Contactlab, another TeamSystem group company, we are pioneers in the European marketing technology landscape, providing advanced engagement marketing platform solutions for commerce-focused companies and fashion & luxury brands. Our mission is to revolutionise customer engagement by leveraging proprietary PaaS technology. We enable our customers to receive insights about each customer and make the retail experience more impactful and engaging, with the goal of creating a highly individualised, personal and multi-channel customer experience.
Join an agile team where you can enhance your technical skills by participating in challenging and scalable projects in the field of software development.
In a fast-paced development environment focused on growth and innovation, you will be responsible for translating requirements into code to create, improve and maintain high-quality software.
In particular, you will be responsible for:
- Monitor production applications and infrastructure, managing alerts and initial analysis (triage, evidence collection, escalation).
- Handle and resolve Level II tickets following operational procedures.
- Maintain and evolve cloud infrastructure, improving reliability, scalability, and cost-awareness through standard practices.
- Ensure releases, configurations, and infrastructure changes are repeatable and consistent through Infrastructure as Code and automation.
- Maintain and improve IaC and automation (incremental fixes, guided refactoring, standardization), including CI/CD workflows.
- Participate in post-incident reviews and continuous improvement activities (documentation, preventive actions) by working closely with development teams.
- Contribute to the maintenance and evolution of legacy components in a controlled and documented manner.
What skills are we looking for?
- Basic knowledge of Linux/Unix systems, with basic administration and troubleshooting skills (shell, permissions, processes, system, filesystem).
- Basic knowledge of Python and/or Bash scripting for simple automations.
- Familiarity with version control systems including Git.
- Advanced proficiency in English (C1 level).
- Degree in Computer Science or related fields.
Nice to have:
- Previous experience, even if brief, in the role;
- Familiarity with automation tools such as Terraform and Ansible;
- Previous experience in Cloud, particularly with Azure;
- Basic knowledge of MySQL database.
Do you recognize yourself in the skills we’re looking for? That’s a great start. We’re looking for people who reflect our values through their growth mindset and their ability to turn challenges into opportunities.
• ENTREPRENEURSHIP - is the engine that drives us to excel, innovate and challenge ourselves for our own success and that of our company. We are proactive, responsible and customer- centric, always ready to question the status quo and achieve extraordinary results.
• INNOVATION - is the guiding light that illuminates our path as we move through an environment full of different experiences, knowledge and perspectives. We are not afraid of making mistakes; we work in an environment that is fertile for the development of innovative solutions.
• INCLUSION - is the sentiment that guides our relationships amongst individuals, each of whom has a different history and experience. We advocate for an inclusive work environment that values each person's unique characteristics.
Do you identify with this? Apply now in just a few clicks and track your application on our portal! Here, we give space to those who want to get involved, grow and leave their mark.
We believe that by creating value for our people, we promote a culture of excellence, innovation and ethical and responsible business practices.
We are a tech company, and our approach to work is far from being conventional! We believe in a dynamic environment where innovation, growth and wellbeing intertwine every day. Here, work is not just a set of tasks, but an opportunity to express talent, experiment and make a difference.
WELLBEING: we have a short working week! You will not work on Friday afternoons, allowing you to devote time to your personal interests. To help you do this, we offer a welfare plan tailored to your needs, with many services and benefits for your wellbeing.
FLEXIBILITY: we believe in mutual trust! You won't clock in and out, and you'll work in a flexible, hybrid way. And to make it easier for you, we'll give you everything you need to be productive and connected remotely.
DEVELOPMENT AND GROWTH: we invest in people! You'll take part in a personalised development programme to build your skills and contribute to the achievement of the company's goals.
DIVERSITY AND INCLUSIVITY: we value differences! You will work in an inclusive environment based on collaboration and respect. Our leadership is focused on trust and the growth of each talent.
IMPACT: we work with pride! We are committed to creating shared value: for our customers, our partners and the community. In every project, we focus on sustainability and innovation.
Top Skills
What We Do
TeamSystem is a leading tech company in the market for digital business management solutions for companies and professionals.
One of the most important Italian players in the ICT sector, the Company has over the years positioned itself as a true enabler of digital competitiveness for its customers by offering solutions for managing SMEs and professional firms (accountants, labor consultants and lawyers).
With the aim of supporting the competitiveness of companies and professionals, the TeamSystem Group has also developed innovative fintech solutions for the management of collections, payments and bank reconciliations.
In 2022, the Group recorded a turnover of 695 million euros, with direct offices serving more than 2 million customers operating on its digital and cloud platforms, where on average more than 415 million electronic invoices with a total of 850 billion euros transacted are handled each year.
Thanks to a strategy of acquisitions aimed at strengthening the competitiveness of the group's offerings in the cloud and digital transformation, a series of operations to grow in certain vertical markets, and the establishment of new specialist companies, TeamSystem has steadily expanded its offerings, entering the fintech services, ecommerce, SME rating and HR management markets.
The TeamSystem group has more than 2700 employees and has always invested in technological research and development. Some 730 software engineers, 80% of them agile, are working on the development of ever more innovative, secure and user-friendly solutions.
Our mission is to bring digital into every business, which is why TeamSystem works every day alongside customers, SMEs and professionals, to support their digitization programs, developing their competitiveness and making their processes increasingly agile.
