SumUp is a global Fintech player on a mission to support small merchants in building thriving businesses all over the world.
As a Content Manager, you’ll join our Global Content Team who create engaging and compelling content, ensuring that SumUp is the first choice for small businesses. In this position, you’ll be the person of contact and subject matter expert for various channels, such as CRM, Online Marketing and SEO content, being part of the centralised, self-serve or POS Lite value-aligned mission teams.
You'll collaborate closely with Localisation Managers, Designers, and Growth Leads to ensure high-quality content production across EU GTM activities, boosting organisational effectiveness and long-term impact.
- Be the primary content manager for all copy and content needs of a value stream aligned growth team, spanning all marketing channels (CRM, SEO, Retail, Online Marketing, Sales & Partnership, Website).
- Work closely with stakeholders to develop detailed content plans and strategies to support the growth of the value stream.
- Create fresh and compelling copy for multiple channels, including email, performance marketing, in-app, and the SumUp website, based on given KPIs.
- Conduct competitor research, monitor industry trends and identify new content needs.
- Monitor and report on content performance.
- You have native-level English speaking and writing abilities – proficiency in French, German or Italian is considered a plus.
- You have 2 years of relevant experience in copywriting or communications, plus a related degree.
- You have an editor’s eye with the ability to craft engaging yet concise content.
- You have great analytical understanding and can make data-driven content decisions.
- You have excellent stakeholder and project management skills.
- UX writing and experience working with AI tools are considered a plus for this role.
- We’re a truly global team of 3000+ people from 60+ countries, spread across 3 continents.
- We get together regularly for breakfasts, team events, office parties and sports.
- You’ll receive an annual budget for attending conferences and external training.
- We offer a corporate pension scheme, 28 days’ paid leave, subsidised Urban Sports Club membership and other great benefits.
- You’ll be based in the heart of Berlin, one of Europe’s leading tech hubs and most vibrant cities.
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
What We Do
SumUp believes that every business should have access to affordable, easy-to-use financial solutions, no matter their size. That’s why more than 3 million businesses worldwide rely on SumUp to run their business. What started out as one card reader has now turned into a range of payment hardware, banking solutions, marketing, and loyalty tools, invoicing, and so much more. From sales and marketing to product and engineering, our cross-functional US team works together to ensure that small business owners can be successful doing what they love.
Why Work With Us
SumUp USA is part of the global SumUp organization that stretches across multiple continents from Berlin to Sao Paulo. Our teams are multicultural, have a collaborative mindset and bold goals. Join our mission if you want to become part of the success story and help empower over 3 million merchants using SumUp already!
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