Making a job change is a big decision. Why consider Aptos?
You will join a team of remarkable colleagues who are committed and passionate about creating and delivering leading-edge solutions to the retail market. You will be part of an exciting growth journey where we will do everything possible to help you reach and exceed your career dreams. Our colleagues have access to industry-leading training and development opportunities, and the chance to work in a global, diverse culture with offices in 13 countries. You will be part of an inclusive culture that is grounded in our Company's purpose: to make a difference for every colleague, every client, every day.
With years of deep retail DNA, Aptos has been a market-leading platform that drives the world’s largest retailers’ product, promotion, commerce and merchandising decisions across online and brick-and-mortar operations. The opportunity at Aptos has never been greater, as we transition our solutions to cloud-native, microservices architecture. More than 135,000 retail locations impact nearly $2 trillion in annual revenue across fashion, grocery, drug, convenience, general merchandise, discount and sporting goods stores optimized with Aptos’ solutions. We hope you’ll be a part of taking innovative solutions to market with the leader in Unified Commerce.
Position Overview
The Jr Cloud Administrator is focused on the technical delivery next-generation cloud hosting platforms, driving operational excellence and innovation in the market. This role will support global clients and is a full-time remote position.
Role & Responsibilities
- Like to solve complex problems and troubleshoot issues quickly
- Pride yourself in giving superior support to customers, and carefully monitoring processing of data through software and database platforms
- Evaluate new issues based on past experience, know how to evaluate the importance of cases to customers, and escalate them when appropriate
- Configure database monitoring utilities to minimize false alarms
- Baseline system performance and monitor for deviation, recommending and implementing improvements to slow running queries
- Keen ability to monitor Production Workflows and take corrective actions for errors
- Skilled at performing regular User Assurance Testing on data, and application testing
- Enjoy, and are skilled at, communicating with customers via phone and email
- See the importance of tracking/following-up on tasks/issues with attention to detail and order
- Highly motivated, focused, energetic, and able to work in a fast-paced environment
Qualifications
Minimum of 2 years’ experience in the following:
- Experience providing client facing customer support with previous interaction troubleshooting technical problems with defined SLA’s
- Significant experience with Microsoft SQL Server and T-SQL, including stored procedures is a MUST
- Understanding or experience in relational and OLAP style databases; knowledge of transactional, no-sql, and analytical database operating principles and methodology.
- Examples include SQL Server (2016+), MongoDB database (3.x – 5.x), and big data databases and cloud technologies like BigQuery, CloudSQL or similar
- Must be willing to work both weekend days
- Proficient in one or more ETL tools or experience developing components of an ETL system from scratch
- Understanding of data pipelines with multi step transformations
- Exposure to GCP toolset, including Big Query and Airflow/ Composer a plus
- Defining business requirements for technical integration
Shift :
Wed-Fri 11:30 IST to 20:30 IST + Sat-Sun 15:30 - 23:30 IST
We offer a competitive total rewards package including a base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By submitting an application for this job, you acknowledge that any personal data or personally identifiable information that you provide to us will be processed in accordance with our Candidate Privacy Notice.
Top Skills
What We Do
Aptos is the global leader in unified commerce solutions for retailers. Our modern, cloud-native POS and advanced enterprise technologies are trusted by hundreds of retail brands around the world. For over 40 years, Aptos has delivered software solutions that help retailers inspire loyalty, maximize revenue and reduce costs.
