Position Overview
The Jr Cloud Administrator is focused on the technical delivery next-generation cloud hosting platforms, driving operational excellence and innovation in the market. This role will support global clients and is a full-time remote position.
Role & Responsibilities
- Like to solve complex problems and troubleshoot issues quickly
- Pride yourself in giving superior support to customers, and carefully monitoring processing of data through software and database platforms
- Evaluate new issues based on past experience, know how to evaluate the importance of cases to customers, and escalate them when appropriate
- Configure database monitoring utilities to minimize false alarms
- Baseline system performance and monitor for deviation, recommending and implementing improvements to slow running queries
- Keen ability to monitor Production Workflows and take corrective actions for errors
- Skilled at performing regular User Assurance Testing on data, and application testing
- Enjoy, and are skilled at, communicating with customers via phone and email
- See the importance of tracking/following-up on tasks/issues with attention to detail and order
- Highly motivated, focused, energetic, and able to work in a fast-paced environment
Qualifications
Minimum of 2 years’ experience in the following:
- Experience providing client facing customer support with previous interaction troubleshooting technical problems with defined SLA’s
- Significant experience with Microsoft SQL Server and T-SQL, including stored procedures is a MUST
- Understanding or experience in relational and OLAP style databases; knowledge of transactional, no-sql, and analytical database operating principles and methodology.
- Examples include SQL Server (2016+), MongoDB database (3.x – 5.x), and big data databases and cloud technologies like BigQuery, CloudSQL or similar
- Must be willing to work both weekend days
- Proficient in one or more ETL tools or experience developing components of an ETL system from scratch
- Understanding of data pipelines with multi step transformations
- Exposure to GCP toolset, including Big Query and Airflow/ Composer a plus
- Defining business requirements for technical integration
Shift :
Wed-Fri 11:30 IST to 20:30 IST + Sat-Sun 15:30 - 23:30 IST
We offer a competitive total rewards package including a base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By submitting an application for this job, you acknowledge that any personal data or personally identifiable information that you provide to us will be processed in accordance with our Candidate Privacy Notice.
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What We Do
Revionics LLC, an Aptos Company, provides enterprise retailers around the world with leading science-based solutions for pricing, promotions and markdowns. As a trusted partner for top retailers across a variety of industries and markets, Revionics delivers unparalleled results in ROI, profit lift, process efficiency and more.
Powered by robust analytics and advanced AI models, Revionics equips retailers with clarity and confidence to make optimal pricing decisions. With science at the center, Revionics’ machine learning capabilities translate consumer, competitor and market data into actionable insights and transparent pricing recommendations for high-impact results
