Junior Billing Data Analyst

Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/

We are looking for a Junior Billing Data Analyst to support our Billing and Support team with reliable analytics, data checks, and insights. You will help monitor billing performance, identify unusual patterns, assist with reporting, and contribute to risk-related analyses.

This role is ideal for someone with strong foundational SQL skills, curiosity about billing metrics, and a desire to grow into a full Billing Data Analyst. You will learn how billing systems behave, how disputes and fraud patterns emerge, and how data drives financial decisions across the company.

• Monitor core billing metrics such as disputes, chargebacks, dunning performance, refunds, and transaction quality.

• Prepare recurring reports and dashboards used by Billing, Support, Finance, and Product teams.

• Help maintain data pipelines by checking data freshness, completeness, and correctness.

• Assist in running A/B tests related to billing strategies, risk settings, and retry logic.

• Support senior analysts in analyzing disputes, fraud, VAMP transactions, and anomalies in billing flows.

• Investigate unusual patterns in financial data and escalate issues when needed.

• Document findings, queries, and logic in a clear and structured way.

• Collaborate with analysts, engineers, and support specialists to ensure consistent and reliable billing data.

• Basic SQL skills and willingness to improve quickly.

• Experience with Excel, Google Sheets, or basic BI tools (Tableau is a plus).

• Understanding of fundamental statistical concepts and interest in learning more.

• Curiosity about billing processes, payment systems, and financial risk.

• Ability to clean, validate, and analyze datasets with attention to detail.

• Strong communication skills, both written and verbal.

• Organized, disciplined, and able to follow established analytical processes.

• Motivated to learn.

• Experience with BigQuery, ClickHouse, or any cloud data warehouse.

• Basic Python knowledge for data cleaning or simple analysis.

• Exposure to subscription businesses or payment systems.

• Understanding of disputes, chargebacks, declines, or fraud signals.

• Familiarity with DBT or data quality frameworks.

Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.

Discover the perks of being part of our vibrant team! We offer:

• Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.

• Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.

• Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.

• Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.

• Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1dHF4ctKlez75whdn-ybUwP5d5Wr0BdwVrorrm_fM40Q/preview

Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!

After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:

• Recruiter Screening (40 minutes)

• Technical Interview (90 minutes)

• Final Interview (60 minutes)

At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.

This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.

Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.

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