Junior Associate (Intern), GTM Strategy & Operations

Posted Yesterday
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Amsterdam, NLD
Hybrid
Internship
eCommerce • Fintech • Information Technology • Insurance • Software
Cover Genius protects millions of customers of the world’s largest online companies. Our goal is to protect all of them.
The Role
Support GTM strategy and operations by building scalable processes and AI-assisted workflows, maintaining data and dashboards, producing leadership-ready reports, improving go-to-market efficiency, and tracking projects and OKRs across teams.
Summary Generated by Built In

About the Company

Cover Genius is a Series E Insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Hopper, Skyscanner, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee.

Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year. Our team and products have been recognized sed with dozens of awards including by the Financial Times who ranked Cover Genius as the #1 fastest growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commits itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Our People are Bold, Authentic, Purposeful and Inspired

Our People are not Perfect, Traditional, Complacent or Cautious

About the Role

We're looking for a motivated and analytical GTM Strategy & Operations Intern  to support our commercial, product and internal teams. You'll play a key role in helping us build and implement processes, track critical data, and turn that data into actionable insights, with a strong focus on using AI and our existing tools. This is a fantastic opportunity to gain hands-on experience in a fast-paced, global fintech company and contribute to our strategic growth.

Key Responsibilities

  • Build better ways of working: You'll help design new processes, playbooks and AI agents or workflows that become the team's standard way of doing things — not just a one-off fix, but something that sticks.

  • Turn data into decisions: You'll keep our data correct and up to date, then turn it into reports, dashboards, and leadership-ready slides and decks that help leaders see the trends and make smart calls on how we grow.

  • Drive efficiency: You'll help our go-to-market teams move faster and cut out friction — spotting where things are slow or manual, and fixing it directly using tools like HubSpot, Gong, Jira and AI tools.

  • Track projects and OKRs: You'll help maintain project trackers and timelines for cross-functional initiatives, and support quarterly OKR tracking and reporting so teams can see progress at a glance.

  • Be a connector: You'll work with different teams across the company to make sure they have the information and smooth processes they need to be successful, simplifying tasks that take up a lot of time so teams can focus on the bigger picture.

What You Will Bring: Drive Operational Excellence & Strategic Growth

  • Currently pursuing or recently completed a degree in a relevant field (e.g., Business, Finance, Economics, Data Analytics, Engineering,…) and available for a 4-8 month internship period.

  • Proven analytical skills with the ability to translate data into actionable insights and design scalable processes.

  • Comfortable using AI tools (ChatGPT, Claude, Gemini, etc.) day to day to work faster and smarter - you experiment with them rather than waiting to be told to.

  • Proficiency in Google Workspace or Microsoft Office Suite (especially Google Sheets/Excel).

  • Excellent communication skills and the ability to work effectively with different teams.

  • A proactive and curious mindset - you're not afraid to ask questions and dig into problems.

Nice to have:

  • Familiarity with HubSpot, Salesforce, or another CRM.

  • A more technical lean- basic SQL, Python, Google Apps Script, or workflow automation experience.

What's In For You: Invaluable Experience & Growth

  • Hands-On Experience: You'll gain practical experience in a fast-paced, global fintech environment, working directly on projects that impact our go-to-market strategy and operations.

  • Skill Development: You'll develop valuable skills in the tools actually used in a scaleup business, techniques for process improvement, AI-assisted automation, data management and analysis, and cross-functional collaboration.

  • Mentorship and Guidance from Experts: You'll have the unique opportunity to receive mentorship and guidance from experienced professionals who have successfully navigated scale-up strategies and built high-performance teams in the tech and fintech sectors.

  • Exposure to Strategy: You'll get exposure to how a high-growth company develops and executes its go-to-market strategy, understanding the interplay between operations and strategic objectives.

  • Contribution to Growth: You'll see the direct impact of your work on improving efficiency and enabling data-driven decisions that contribute to Cover Genius's growth.

  • Launch Your Career: This internship is an excellent opportunity for anyone looking to start a career in consulting, technology, or other high-performance environments, providing a strong foundation of practical skills and strategic understanding.

Why Cover Genius?  

Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?  

  • Flexible Hybrid Model: We are happy to work with your schedule- ideally you are able to collaborate in the office Monday, Tuesday, and Friday, with flexible start and finish times.

  • CG Gives Program: Work with like-minded people who are passionate about the work we do and giving back. Our CG Gives programs enable us to all become philanthropists through our peer recognition and rewards system.

  • Vibrant Culture: Join a passionate team with active social initiatives- pictures speak a thousand words!

Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!

* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

By submitting your application, you acknowledge that we may collect, store and process your personal data for recruitment purposes. To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for three years from the date of your application.  For detailed information about how we handle your data and our use of AI, please review our full Privacy Policy.

Skills Required

  • Currently pursuing or recently completed a degree in Business, Finance, Economics, Data Analytics, Engineering, or related field and available for a 4-8 month internship
  • Proven analytical skills with ability to translate data into actionable insights and design scalable processes
  • Comfortable using AI tools (e.g., ChatGPT, Claude, Gemini) day to day
  • Proficiency in Google Workspace or Microsoft Office Suite (especially Google Sheets/Excel)
  • Excellent communication skills and ability to collaborate effectively across teams
  • Proactive and curious mindset, willingness to ask questions and dig into problems
  • Familiarity with HubSpot, Salesforce, or another CRM
  • Basic SQL, Python, Google Apps Script, or workflow automation experience

Cover Genius Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cover Genius and has not been reviewed or approved by Cover Genius.

  • Flexible Benefits Flexible working conditions and work-from-home options are emphasized across employer materials and role descriptions. These elements are positioned as a core part of the package alongside wellness initiatives.
  • Leave & Time Off Breadth Unlimited PTO and paid parental leave appear prominently, with wellness time also referenced. These policies indicate breadth beyond statutory minimums.
  • Equity Value & Accessibility Employee stock options are presented as standard, with additional peer and founder awards supporting recognition. Equity participation is framed as a way for staff to share in company success.

Cover Genius Insights

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The Company
HQ: San Francisco, CA
600 Employees
Year Founded: 2014

What We Do

Cover Genius is the insurtech for embedded protection. Together, we protect the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline and Booking.com, Intuit, Hopper, Skyscanner, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Cover Genius’ vision is to protect all the customers of the world’s largest online companies through XCover, an award-winning global distribution platform for any line of insurance or warranty, with an API for instant claims payments that holds an industry-leading NPS of +65‡. Cover Genius and its partners co-create solutions that embed protection that’s licensed or authorized in over 60 countries and all 50 US States.

Why Work With Us

We are a vibrant international team that promotes inclusivity and celebrates our differences. We are growing fast, we provide our employees with professional development opportunities and we promote within through our bi-annual performance review cycles. We are bold enough to take chances, to challenge the status quo and inspire each other.

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