Junior Analyst D&T Help Desk

Posted 6 Hours Ago
Be an Early Applicant
Central, El Porvenir, Trujillo, La Libertad, PER
In-Office
Junior
Retail • Sports
The Role
Provide L1/L2 hardware and software support to maintain business continuity; prepare and configure devices for new hires and renewals; train users on company tools; manage IT asset inventory; perform security updates, backups, and ensure compliance.
Summary Generated by Built In

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION
  • Realizar soporte técnico nivel 1 y 2 de hardware y software, para lograr la continuidad operativa del negocio.
  • Preparar las herramientas de trabajo (computadores, docks, móvil, etc) para los nuevos ingresos y renovaciones de equipos, para contribuir con su entrega en los tiempos definidos por las políticas y procesos.
  • Realizar la capacitación a usuarios sobre las herramientas y sistemas la compañía para contribuir al cumplimiento de la política de onboarding .
  • Controlar los inventarios de equipos de IT para contribuir con el cumplimiento de la normativa de activos de la compañía. 
  • Realizar las actualizaciones de seguridad en las herramientas de trabajo para lograr el cumplimiento de la normativa, seguridad de la información y respaldos. 

YOUR TALENT
  •  1 a 2 año de experiencia en funciones relacionadas con soporte técnico.
  • Manejo de Office 365, manejo de Hardware de computación / Instalación y configuración de impresoras /conocimiento en redes y servidores.
  • Conocimientos de soporte para sistemas Operativos (Windows, Mac, Android y IOS)/ instalación de aplicaciones 
  • Excel intermedio.
  • Inglés intermedio -avanzado
     

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,

gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at

PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal

opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000

employees worldwide.

Skills Required

  • 1 to 2 years of experience in technical support
  • Proficiency with Office 365
  • Experience with computer hardware, docking stations, and mobile devices
  • Installation and configuration of printers
  • Knowledge of networks and servers
  • Support for operating systems: Windows, macOS, Android, iOS
  • Application installation and configuration
  • Intermediate Excel
  • Intermediate to advanced English
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The Company
HQ: Herzogenaurach
14,000 Employees
Year Founded: 1948

What We Do

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. That hustler’s spirit can be felt across PUMA categories, partnerships, offices, and countries. And we are always in search of talent that can help us set the pace at which sport and culture collide, as well as finding better ways to connect and collaborate with our communities. PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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