Junior Account Manager

Who are we?

J/PR is a global communications firm specializing in public relations, content creation, and social media. We work with some of the best hotels, resorts and lifestyle brands in the world, including Relais & Chateaux, Four Seasons, Mr & Mrs Smith and Hilton Luxury Brands to name a few. You can see our current client list here. Being a part of this international powerhouse agency will connect you to a roster of distinguished hotels, resorts, restaurants, real estate projects, and destinations across the globe, elevating your career (and your frequent flier status). We tell compelling original stories to connect brands to their target audiences. We’re passionate, professional, and purpose-driven. We're dedicated to our work, the agency, our clients, and each other.

Forbes said “These are the Women Dictating Where You’re Traveling,” and Inc. Magazine featured J/PR in an article titled, “How Two Millennial-ish Women Built a PR Powerhouse.” This is in addition to numerous awards like PR News Best Places to Work, New York Observer PR Power 5 for five years in a row, The PR Net 100, Forbes Five Star Agency, PR Couture Spotlight Agency of the Year, and Crain’s Best Places to Work (to name a few). 

At J/PR, we’re incredibly intentional about our company culture, and we whole-heartedly believe in a work-life blend, where you'll be empowered to continue learning and growing through travel, mentorship, training and retreats, along with a connected company culture.
 

The Role

You are seasoned in media relations, the client go-to, and are starting to work on account strategy when not flawlessly executing a Group Press Trip or Media Mission. You play a crucial role in not just delivering big hits, features, and profile stories for clients, but also begins taking a bigger role in helping Account Leads manage the team and leading in-person client-facing interactions. At this stage, the ideal person has solid media and influencer relationships in place, meets with media regularly, and is constantly creating pitch angles based on sound research to get media engaged and excited. In this role, the ideal candidate will take proactive ownership, overseeing the strategy for media relations focused tasks, looking at accounts holistically to understand what is needed, and then jumping in for team members at all levels to help / alleviate where needed.

Duties and Responsibilities 

Account + Client Management

• Day to day client go-to
• Anticipates and takes a proactive approach to managing client needs/ expectations
• Lead portions of client calls
• May lead smaller accounts with senior leadership oversight
• Assist with strategy, planning, implementation and evaluation of PR activities
• Creative brainstorming, programme and pitch development
• Build relationships with destinations, tour operators and offices of tourism in the markets that serve your clients

Media Relations

• Have a wide range of go-to media and influencer contacts making you (and your clients) look like a star as you secure top tier national press and features 
• Proactive media relations (pitching, organising media/influencer visits, reviewing & approving media lists) is very much the focus of your day to day
• Regularly research newspapers, magazines, influencers, blogs, digital pieces to find new angles, new editors and new contributors to create new relationships
• Organise pitch priorities; assign and oversee progress of pitches to team members with support of account leadership
• Regularly coordinate in-person media meetings with journalists on location
• Secure and host media and influencers on press trips, media appointments and events

Team Leadership

• Oversee the workflow of junior team members 
• Begin to plan Annual plans to impact client goals and KPI’s 
• Regularly lead the junior team through projects to make check marks against goals and KPI’s

Industry / JPR

• You confidently secure meetings with relevant brands who may impact your clients goals
• You seek out opportunities for learning by attending conferences, workshops and events on behalf of the agency

Other

• And other tasks, projects, or duties as required

Experience

• University Degree or comparable experience required 
• At least 2 years of public relations experience in travel, hospitality, tourism, culinary restaurant and/or consumer lifestyle arenas, either having worked in an agency or in-house position
• Must have stellar hotel, restaurant and media references
• Must have strong and proven relationships with local, regional and national media contacts.

Requirements

• Ability to travel for client needs
• Excellent computer skills, including Word, Excel and Powerpoint in a Microsoft Windows environment
• Excellent oral and written communication skills
• Excellent interpersonal skills, experience in a hospitality environment is a plus
• Excellent time management and organisational skills
• Must be able to identify and resolve problems in a timely manner
• Strong knowledge of media and news cycles
• Ability to thrive in a deadline-driven environment
• Strong understanding of Instagram and TikTok 
• Strong understanding of Influencer relations and engagement
• Must have a valid passport for international travel

Additional information

• Very competitive salary
• 25 days annual leave + 8 bank/public holidays
• Private health and dental care
• Free 'trade' nights across entire portfolio of clients
• New business commission (10%)
• Company pension scheme
• Anniversary gifts
• Inter-office trips (New York, LA, San Diego, etc.)
• Professional development opportunities
• Monthly training sessions
• Flexible hours (Fridays WFH)
• Summer Friday hours
• Mobile phone stipend
• Regular team socials and Summer & Christmas parties
• Corporate discount with ClassPass

Applicants for employment must possess work authorization for the country in which they are applying, which does not require sponsorship by the employer for a visa.