Jr. Jira Administrator

Reposted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
21K-24K Annually
Internship
Fintech • Machine Learning • Payments • Social Impact • Software • Financial Services
TrueML is a fintech company building software to create positive experiences for consumers seeking financial health.
The Role
The Jr. Jira Administrator will assist in maintaining Atlassian products, support the structure of Confluence, and ensure clear communication across the organization.
Summary Generated by Built In
Why TrueML?
 
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.
 
The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

Overview
TrueML Products is seeking a motivated Jr. Jira Administrator to join our team and help support the performance of our entire Product & Technology organization. In this role, you will be a key part of the operational engine that enables our teams by assisting with process improvements, communication, and metrics.

Reporting to the Sr. Director, Program & Operations, you will be a key collaborator, learning the operational cadence of our product lifecycle. Your direct impact will contribute to a more efficient and aligned organization, enabling our teams to build and ship with greater speed and confidence. The ideal candidate is eager to learn, enjoys creating structure, and wants to build a foundational career at the intersection of product, technology, and operations.

Work-Life Benefits

  • Unlimited PTO
  • Medical benefit contributions in congruence with local laws and type of employment agreement

What you'll do:

  • Assist in maintaining and configuring Atlassian products for the Product & Technology organization.
  • Support the structure of the organization’s Confluence instance, assist with space migration, and collaborate on page consolidation and clean up.
  • Help ensure a clear, consistent flow of information and metrics across the organization.

What We're Looking For:

  • 0-1 years of relevant experience or strong internship experience.

  • Knowledge of Tools & Technology:
  • Experience with Atlassian products (Jira/Confluence).
  • Interest in learning Atlassian automation.
  • Exposure to Atlassian’s Jira Software, Jira Service Desk, Product Discovery, or Compass administration is a plus.
  • Aptitude for learning basic scripting.

  • Communication:
  • Strong verbal and written communication skills, with the ability to clearly convey information.
  • You will be expected to help provide upward transparency on critical situations as they arise.
  • Ability to collaborate with team members to gather data in a timely manner and meet deadlines.

  • Ownership & Accountability:
  • Self-motivated with an eagerness to learn in a fast-paced environment.
  • High attention to detail and thoroughness in your work.
  • Ability to navigate situations to obtain necessary information and deliverables.

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.

Our Dedication to Diversity & Inclusion
 
TrueML is an equal-opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions, and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Top Skills

Atlassian Products
Confluence
JIRA

What the Team is Saying

Kevin
Leana
Emilia
Nadav
Candace
Noelle
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
450 Employees
Year Founded: 2013

What We Do

TrueML makes financial technology that prioritizes customer experience and revolutionizes the experience of consumers seeking financial health. We’re a team of inspired data scientists, financial services industry experts, and customer experience fanatics creating experiences that serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring to ensure nobody gets locked out of the financial system.

After more than 10 years in business, TrueML is excited to be expanding its footprint internationally. We are a growing, geographically diverse team with employees in 30 U.S. states and 7 different countries, with our key talent hub in LATAM. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference alongside hundreds of other inspired individuals.

Why Work With Us

Our functional teams are a diverse mix of employees from different backgrounds and geographies, with each individual bringing unique perspectives and experiences that encourage increased innovation in our products and services. Join TrueML and make a difference alongside hundreds of other inspired individuals doing impactful work.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

TrueML Offices

Remote Workspace

Employees work remotely.

TrueML is excited to be a remote-first company and expanding its footprint internationally. We are a growing, geographically diverse team with employees in 30 U.S. states and 7 different countries, with our key talent hub in LATAM.

Typical time on-site: None
US
Argentina (Remote Hub)
Mexico (Remote Hub)
Dominican Republic (Remote Hub)
San Francisco, CA
Costa Rica (Remote Hub)
Learn more

Similar Jobs

TrueML Logo TrueML

User Experience Researcher

Fintech • Machine Learning • Payments • Social Impact • Software • Financial Services
In-Office or Remote
3 Locations
55K-66K Annually

TrueML Logo TrueML

Operations Specialist

Fintech • Machine Learning • Social Impact • Software • Financial Services
In-Office or Remote
3 Locations
21K-24K Annually

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account