Work-Life Benefits
- Unlimited PTO
- Medical benefit contributions in congruence with local laws and type of employment agreement
About the role
- As a UX Researcher II, you are developing your craft and are ready to take on more ownership of the research process. You will conduct research on significant product features, translating user needs and mental models into insights that directly shape our AI-driven products.
What You'll Do:
- Independently plan and execute research studies with a variety of methods (qualitative and quantitative) for key product features.
- Own the end-to-end research process, from defining goals and methodology to synthesizing findings and presenting them to your product team.
- Focus on research questions specific to AI, such as user trust in algorithms, comprehension of AI-driven decisions, and the experience of personalization.
- Collaborate closely with your cross-functional team (design, product, and engineering), ensuring insights are understood and actioned upon.
- Effectively communicate findings to stakeholders.
What We're Looking For:
- 2-4 years of UX research experience.
- A portfolio that showcases your ability to plan, execute, and land the impact of your research on shipped products.
- Experience with a range of research methodologies and the ability to choose the right method for the right question.
- Growing autonomy and the ability to manage your project timelines and priorities.
Top Skills
What the Team is Saying
What We Do
TrueML makes financial technology that prioritizes customer experience and revolutionizes the experience of consumers seeking financial health. We’re a team of inspired data scientists, financial services industry experts, and customer experience fanatics creating experiences that serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring to ensure nobody gets locked out of the financial system.
After more than 10 years in business, TrueML is excited to be expanding its footprint internationally. We are a growing, geographically diverse team with employees in 30 U.S. states and 7 different countries, with our key talent hub in LATAM. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference alongside hundreds of other inspired individuals.
Why Work With Us
Our functional teams are a diverse mix of employees from different backgrounds and geographies, with each individual bringing unique perspectives and experiences that encourage increased innovation in our products and services. Join TrueML and make a difference alongside hundreds of other inspired individuals doing impactful work.
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TrueML Offices
Remote Workspace
Employees work remotely.
TrueML is excited to be a remote-first company and expanding its footprint internationally. We are a growing, geographically diverse team with employees in 30 U.S. states and 7 different countries, with our key talent hub in LATAM.
