Jr. Account Manager

Azelis is a leading global innovation service provider in the specialty chemical and food ingredients industry present in over 63 countries across the globe. Our knowledgeable teams of industry, market and technical experts are each dedicated to a specific market within Life Sciences and Industrial Chemicals. We offer a lateral value chain of complementary products to more than 59,000 customers, supported by ~2,700 principal relationships, generating a revenue of €4.11 billion (2022).

Summary:

The Junior Sales Account Manager will play a pivotal role in developing and maintaining customer relationships while driving revenue growth. This position combines inside sales responsibilities with outside sales activities, offering a unique opportunity to develop a diverse skill set in account management and customer engagement.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Undergraduate degree required – Graduate degree preferred.  Chemistry or science degrees preferred (or experience equivalent) but not required.
• Minimum of 3 years of industry experience preferred
• Actively participate in all appropriate industry associations deemed necessary by the VP of Sales
• Occasional overnight trips outside the designated sales territory for seminars, training, and conventions
• Overnight travel within territory as necessary or required – total travel expected 25%
• Represent Company in industry and professional activities, such as trade shows, seminars etc.
• Represent Company with the utmost integrity and in a highly professional and polished manner to include proper dress and conduct

• Grow sales in the assigned territory along with increasing the profitability of the territory
• Develop sales through seeking appointments and visits with both current customers and new prospects
• Organize the territory’s current customers and prospects by developing a plan for call efficiency
• Develop knowledge of the product lines that the Company represents in the Personal Care industry so that the Junior Account manager has the ability to make presentations to R&D
• Make scheduled sales calls at existing accounts to maintain current business and pursue new business at these accounts through R&D departments, manufacturing, and purchasing
• Properly and effectively manage leads developed by Marketing and Business Development
• Frequent contact with customers and potential customers on all technical and sales issues
• Effectively sell, manage and monitor price increases
• Advise in the configuration and development of new and modified products by helping the customer determine product requirements
• Accurately communicate customer needs and requirements throughout our organization to ensure excellent customer service
• Assist, where needed, in resolution of customer service and/or account receivable issues as deemed necessary by the VP Sales, SVP Sales or General Manager
• Participate in the Company non-conformance process as it relates to customer complaints and/or supplier non-conformance

Strategic Thinking/Planning

• Carefully and accurately develop opportunities via customer visits and manage those opportunities through the Company’s CRM system.  Further, the Junior Account Manager will update the progress of these opportunities via this system on a monthly basis until the first sale of the product.
• Engage in monthly meetings to review strategies surrounding the customer R&D developed opportunities with the Market Development Manager
• Develop a thorough understanding of the Company’s proper pipeline management so as to ensure continuous new and reoccurring sales revenue flow for all suppliers in designated territory
• Visit a maximum of 15 client sites and attend meetings to build rapport and understand customer requirements.

Report Requirements & Expectations

• Responsible for meeting/exceeding revenue and profit targets within Junior Account Manager’s territory
• Responsible for follow-up on samples, literature, and written communication to customers
• Meet weekly goals for client/prospect presentations as determined jointly with the VP Sales
• Accurate and timely reporting of visits and customer activity via CRM system.
• Complete all other projects and reports that VP Sales or management may require.

Other Responsibilities include (but not limited to)

• Maintain a clean and safe working environment at all times
• Understand and adhere to/follow the Azelis Business Management System related department procedures and policies

Competencies:                                               

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.

Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills and a good command presence; Participates in meetings.

Written Communication - Writes clearly and informatively; Presents numerical data effectively.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.  Significant level of experience in running a chemical distribution entity.

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.  Has a strong command of margin optimization opportunities within the operation.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically.

Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required

Education and Experience:  

• Bachelor’s degree in business, Marketing, or related field (or equivalent experience).
• 1-3 years of experience in sales or account management (experience in a hybrid sales role preferred).
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Self-motivated, goal-oriented, and able to manage multiple priorities.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel up to 25% of the time.

Mathematical Skills:                                                 

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:                                                 

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:                                                    

To perform this job successfully, an individual should have knowledge of Internet software; Inventory software; Order processing systems; Project Management software; Spreadsheet software and Word Processing software.

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.