Joint Fires Network (JFN) Operations Manager

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Pearl Harbor, HI, USA
Remote
92K-167K Annually
Senior level
Information Technology • Software
The Role
Manage day-to-day Joint Fires Network NOC operations, lead contractor teams, ensure compliance with DISA/DoD policies, oversee network performance and incident response, liaise with stakeholders, manage contracts and documentation, and recommend process improvements to sustain mission objectives.
Summary Generated by Built In

Our customer, Defense Information Systems Agency (DISA), acts as the provider of Defense Information System Network (DISN) services to its customers, the department of War (DoW) and national security organizations.  This position directly supports the DISA-provided capabilities and services in our 24x7 Joint Fires Network (JFN) NOC often working in tandem with our Transport, IP, SATCOM, and/or Unified Capabilities (UC) NOCs.

Primary Responsibilities

  • Lead daily contractor operations and serve as the primary point of contact for assigned tasks, staffing, and performance management.

  • Ensure compliance with JFN documentation, DoW policies, DISA guidance, local TTPs, and Watch Officer procedures.

  • Represent the JFN NOC in meetings and working groups, assessing operational impacts of proposed changes and initiatives.

  • Serve as liaison with DISA stakeholders to maintain awareness of operational requirements and priorities.

  • Oversee network operations supporting customer programs across the DISA Enterprise Network.

  • Analyze requirements, system architectures, and operational issues to resolve network outages and service disruptions.

  • Provide technical guidance and communicate network-related issues and solutions to customers and senior leadership.

  • Monitor network performance, verify system configurations, and respond to alarms and incidents.

  • Utilize ticketing systems to track, manage, and resolve customer issues.

  • Manage program execution, team performance, and contract deliverables to meet mission objectives.

  • Develop and maintain technical documentation, procedures, and configuration management records.

  • Identify process improvements and recommend solutions that enhance operational effectiveness.

  • Assign and supervise contractor personnel while ensuring successful execution of technical and operational tasks.

Basic Qualifications

  • Bachelor's degree with 5+ years of relevant experience, or Master's degree with 3+ years of relevant experience. 2+ years of experience leading teams, projects, or technical operations.

  • Current DoD 8570/8140 IAT Level II certification (Security+ CE or equivalent).

  • Understanding of JFN architecture and signal flow.

  • Working knowledge of transport and IP network topologies.

  • Must have an active DoD Top Secret security clearance with Sensitive Compartmented Information (SCI) eligibility.

Preferred Qualifications

  • Experience supporting DISA operations, network management, or communications infrastructure.

  • Prior experience leading contractor teams in a government or Department of Defense environment.

  • Familiarity with IT service management (ITSM/JIRA) tools, incident management processes, and operational reporting.

  • Experience briefing senior government officials and executive-level stakeholders.

  • Knowledge of network monitoring, performance management, and configuration management best practices.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:June 17, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $92,300.00 - $166,850.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Skills Required

  • Bachelor's degree with 5+ years relevant experience or Master's degree with 3+ years relevant experience
  • At least 2 years leading teams, projects, or technical operations
  • Current DoD 8570/8140 IAT Level II certification (Security+ CE or equivalent)
  • Active DoD Top Secret security clearance with SCI eligibility
  • Understanding of JFN architecture and signal flow
  • Working knowledge of transport and IP network topologies
  • Experience using ticketing systems and incident management processes

Leidos Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Leidos and has not been reviewed or approved by Leidos.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with multiple plan options, low office-visit copays in some plans, and access to mental health and wellness support tools. The availability of HSA/FSA options and employer contributions is positioned as a meaningful part of the total package.
  • Retirement Support Retirement benefits are framed as a strong component of total rewards, highlighted by a 401(k) match and immediate vesting in the standard package. The Employee Stock Purchase Plan is also presented as an additional long-term wealth-building feature.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle supports extend beyond core insurance, including wellness programs, fitness-related stipends, and assistance resources. Work flexibility and related perks are also included as part of the broader rewards experience.

Leidos Insights

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The Company
Alexandria, VA
27,104 Employees
Year Founded: 1969

What We Do

We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.

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