At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.
Job Description:
Job SummaryThe Senior Director, Legal Operations Consulting is responsible for leading and overseeing legal operations consulting services within the organization. This role requires strong leadership, communication, and analytical skills to ensure successful client satisfaction and alignment with organizational goals.
Essential Job Responsibilities
Lead and oversee legal operations consulting teams to deliver high-quality results.
Develop and implement legal operations consulting plans, timelines, and budgets.
Coordinate with stakeholders to gather legal operations consulting requirements and ensure alignment with organizational goals.
Monitor legal operations consulting progress and make necessary adjustments to ensure timely completion.
Provide regular updates and reports to senior management on legal operations consulting status.
Identify and mitigate potential risks and issues that may impact legal operations consulting success.
Foster a collaborative and productive work environment within the legal operations consulting team.
Qualifications & Requirements
Education
Required: Bachelor's degree in Business Administration, Information Systems, or a related field.
Preferred: Master's degree in Business Administration or a related field.
Experience
Required: Minimum of 10 years of experience in legal operations consulting or a related field.
Preferred: Experience in leading legal operations consulting teams and managing large-scale legal operations consulting projects.
Skills
Business Intelligence (BI)
Business Process Improvements
Coaching
Communication
Contract Management
End-to-End Project Management
Leadership
Legal Services Management
Marketing
Operational Efficiency
Operations Management
People Management
Strategic
Technical Operations
Certifications
Required: None.
Preferred: Certified Legal Operations Professional (CLOP) or equivalent certification.
Physical Requirements
Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.
Your specific salary will be determined based on several factors:
Location-based market rate for the role
Your abilities in relation to the job specification
Performance during screening and interview
Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Click here to learn about Epiq's Benefits.
Epiq Leadership Compass
Enterprise Decision Making
Applies deep business and financial insight to guide strategic decisions, resource allocation, and thought leadership.
Use financial and market expertise for long-term direction
Build strategic partnerships
Promote a customer-first mindset
Allocate global resources for innovation and growth
Cultivates a Growth Mindset
Fosters innovation through curiosity, smart risk-taking, and adaptability—aligning change with strategy for lasting impact.
Promote curiosity and forward-thinking
Build a culture of innovation through partnerships
Drive innovation to meet client needs
Lead innovation with a clear vision
Align innovation with market trends
Builds Talented Teams
Builds and develops inclusive, high-performing teams aligned to strategic goals for exceptional talent and business results.
Focus on employee engagement
Build a strong talent pipeline
Fosters Relationships & Collaboration
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
Build trust-based partnerships
Nurture long-term relationships
Remove collaboration barriers
Celebrate cross-team success
Engages & Influences
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
Use storytelling to build buy-in
Align communication with organizational goals
Guild alignment through strong engagement
Maximizes Performance
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.
Use data to identify improvement opportunities
Make informed decisions
Align team goals with boarder strategy
Empower teams to manage their own goals
Translate vision into clear priorities
Prepare for disruptions with strong change management
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Skills Required
- Bachelor's degree in Business Administration, Information Systems, or a related field
- Master's degree in Business Administration or a related field
- Minimum of 10 years of experience in legal operations consulting or a related field
- Experience in leading legal operations consulting teams and managing large-scale legal operations consulting projects
- Business Intelligence (BI)
- Business Process Improvements
- Coaching
- Communication
- Contract Management
- End-to-End Project Management
- Leadership
- Legal Services Management
- Marketing
- Operational Efficiency
- Operations Management
- People Management
- Strategic (strategic planning/decision-making)
- Technical Operations
- Preferred: Certified Legal Operations Professional (CLOP) or equivalent certification
- Ability to work in an office environment, including sitting, standing, and using office equipment
Epiq Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Epiq and has not been reviewed or approved by Epiq.
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Healthcare Strength — Health, dental, and vision coverage is described as available for full-time, direct-hire employees, alongside life and disability protections and an employee assistance program. Access to these staples is portrayed as a meaningful part of the total rewards package for eligible roles.
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Retirement Support — A 401(k) plan with employer matching is described as part of the U.S. benefits offering. Having retirement support is positioned as a baseline benefit that some employees value.
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Fair & Transparent Compensation — Pay is characterized as good or decent in certain roles, suggesting market-aligned compensation exists in parts of the organization. Total compensation is also framed positively in some accounts that bundle pay with core benefits.
Epiq Insights
What We Do
Epiq, a global technology-enabled services leader to the legal industry and corporations, takes on large-scale, increasingly complex tasks for corporate counsel, law firms, and business professionals with efficiency, clarity, and confidence. Clients rely on Epiq to streamline the administration of legal department and business operations, class action and mass tort, eDiscovery, regulatory, compliance, restructuring, and bankruptcy matters. Epiq subject-matter experts and technologies create efficiency through expertise and deliver confidence to high-performing clients around the world. Learn more at www.epiqglobal.com.




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