Ubicación: Av. Hidalgo #2404, Colonia Obispado (Torre TOP) Monterrey, Nuevo León, México.
Esquema: híbrido – 3 días en oficina / 2 días remoto)
Important:
- This is a hands-on technical role focused on administering Atlassian platforms.
- This is NOT a project management or Jira user role.
- Only candidates currently based in Monterrey and the metropolitan area will be considered.
- No relocation support is provided.
About the role:
Join NOV’s global IT team as a Jira System Administrator supporting enterprise Atlassian environments. In this role, you will manage and optimize Jira and Confluence platforms across Data Center and Cloud environments, ensuring performance, scalability, and secure integrations.
You will work closely with global teams to support collaboration tools, improve system reliability, and implement automation and governance best practices.
Key responsibilities:
- Administer Jira and Confluence Data Center environments, ensuring high availability and performance.
- Manage Jira Cloud environments, including user access, permissions, and Atlassian Access (SSO, domain verification).
- Configure and maintain PostgreSQL databases (backups, upgrades, performance tuning).
- Support containerized environments using Docker, Kubernetes (AKS), Rancher, or similar tools.
- Monitor system performance using tools such as Prometheus and Grafana.
- Troubleshoot application and infrastructure issues using logs and diagnostics.
- Manage plug-ins, integrations, and system upgrades with minimal disruption.
- Configure workflows, permissions, and project-level settings in Jira.
- Administer Jira Assets (Insight) for asset management and CMDB-related use cases.
- Develop and maintain system documentation and provide training to internal users.
- Support automation and continuous improvement initiatives across Atlassian platforms.
Required experience:
- 3–5 years of experience administering Jira and Confluence in enterprise environments.
- Hands-on experience with Jira Data Center and/or Jira Cloud administration.
- Experience with Linux administration and basic scripting (Bash or similar).
- Solid knowledge of PostgreSQL (queries, backups, performance tuning).
- Experience working with Docker and/or Kubernetes environments.
- Experience managing Jira workflows, permissions, and configurations.
- Familiarity with monitoring tools such as Prometheus, Grafana, or similar.
- Strong English communication skills (daily interaction with global teams).
Preferred:
- Experience with Jira Assets (Insight) or CMDB-related tools.
- Experience with Atlassian Access (SSO, identity management).
- Atlassian certifications (ACP or similar).
- Experience with automation or API integrations.
Skills Required
- 3-5 years administering Jira and Confluence in enterprise environments
- Hands-on experience with Jira Data Center and/or Jira Cloud administration
- Linux administration and basic scripting (Bash or similar)
- Solid knowledge of PostgreSQL (queries, backups, performance tuning)
- Experience with Docker and/or Kubernetes (containerized environments)
- Experience managing Jira workflows, permissions, and configurations
- Familiarity with monitoring tools such as Prometheus and Grafana or similar
- Strong English communication skills for daily interaction with global teams
- Currently based in Monterrey metropolitan area (no relocation support)
- Experience with Jira Assets (Insight) or CMDB-related tools
- Experience with Atlassian Access (SSO, identity management)
- Atlassian certifications (ACP or similar)
- Experience with automation or API integrations
What We Do
NOV delivers technology-driven solutions to empower the global energy industry. For more than 150 years, NOV has pioneered innovations that enable its customers to safely produce abundant energy while minimizing environmental impact. The energy industry depends on NOV’s deep expertise and technology to continually improve oilfield operations and assist in efforts to advance the energy transition towards a more sustainable future. NOV powers the industry that powers the world.
