The Role
Designs, configures, and maintains scalable Jira and Atlassian solutions for enterprise workflows. Translates business requirements into workflows, automations, dashboards, ticketing systems, and integrations with HR, Finance, and SAP applications. Develops system architecture documentation, APIs, governance standards, and migration processes. Partners with stakeholders across international teams, provides technical guidance, and supports continuous platform improvement, change management, releases, and environment management.
Summary Generated by Built In
Jira Engineer
- Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows
- Translate business and user requirements into effective system configurations, automations, and dashboards
- Ability to work with HR, Finance and other support functions to develop and deploy suitable ticketing solutions for their functional areas.
- Lead the design for integrations and APIs to/from existing HR, Finance and other support applications.
- Develop and maintain comprehensive system architecture documentation, blueprints, and standards
- Partner with product owners, project managers, and technical leads to gather and refine system requirements.
- Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks
- Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders.
- Work on an international team in different timezones and often competing priorities.
- Work in an iterative way with the business stakeholders to agree, develop and document solutions.
- Act as a trusted advisor on platform strategy and continuous improvement initiatives.
Jira Engineer Key Skills
- Jira Service management, Jira Admin (cloud/data), Confluence admi
- Workflow design & optimization
- Automation rules
- Dashboards & reporting
- Understanding of REST API’s & integrations
- Scripting
- Design scalable solutions
- Build ticketing solutions across multiple teams/functions
- Integrate Jira with SAP API configuration
- Data migration – import/export
- Requirement gathering/ stakeholder workshop experience
- Management of change, release & environment
- Dashboard development, SLA, KPI reporting
- Problem solving ability
- Explaining technical concepts to non technical users
Skills Required
- Jira Service Management administration experience
- Jira administration experience in cloud or data center environments
- Confluence administration experience
- Workflow design and optimization experience
- Jira automation rules experience
- Dashboard, SLA, and KPI reporting development experience
- REST API and systems integration experience
- Scripting experience
- Experience integrating Jira with SAP APIs
- Data migration and import/export experience
- Requirement gathering and stakeholder workshop experience
- Change management, release management, and environment management experience
- Ability to explain technical concepts to nontechnical users
- Ability to design scalable enterprise solutions
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The Company
What We Do
Photon.com has emerged as one of the world’s largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. Please visit www.photon.com to learn more about us, how we work, and our customer case studies. Digital Transformation Starts Here.
