Japan AMS Solutions Engineer

Summary:

Primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions.  Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation.

Duties & Responsibilities:

• Responsibilities:

• Drive technical aspects of AMS solution sales for Japan territory by demonstrating how our solution capabilities create value for customers and develop use cases through:
  • Leading technical discovery and account review workshops
  • Presenting Solution capabilities & value to both customers and internal stakeholders
  • Leading Proof of Concept exercises when necessary
  • Leading the delivery of customer-specific Solution Descriptions and technical RFx responses
• Deliver high level pre-sales technical support to our customers and sales teams  on the VIAVI AMS portfolio: mobile network, service and customer assurance across all network technologies and associated services.
• In conjunction with Sales, to be accountable for the Japan AMS bookings number of the related product portfolio.
• Understand how VIAVI products are deployed and used in the account(s), the various technical and strategic drivers behind each deployment throughout the lifecycle by ensuring regular contact with installed base customers to confirm that ongoing value is being realized.
• Facilitate customer feedback to the AMS Business Unit (Product Line/R&D) in order to ensure our soutions continue to meet customer demands.
• Self-motivated in penetrating opportunities and accounts for sales enablement
• Measure progress, gaps and recovery actions when needed.

Pre-Requisites / Skills / Experience Requirements: