The Janitorial Project Manager is responsible for overseeing operations at a designated site or group of sites within a specific market. This role focuses on delivering operational excellence by leading teams, managing day-to-day activities, and ensuring a high level of customer satisfaction. As a client-facing leader, the Janitorial Project Manager aligns operational programs with organizational standards to consistently deliver high-quality service outcomes.
Compensation: $70,000 - $72,800 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
Oversee and maintain operational standards, performance metrics, and program execution across all assigned client fulfillment centers.
Foster a customer-centric culture by implementing strategies that enhance communication, service quality, and client satisfaction.
Ensure compliance with all processes, procedures, and documentation requirements.
Build and maintain effective working relationships through clear, respectful, and professional communication.
Provide accurate and timely updates to clients, employees, and leadership.
Identify operational challenges and implement effective, data-driven solutions.
Utilize analytics and sound judgment to guide decision-making.
Recruit, develop, and mentor shift leads and management personnel.
Promote a positive work environment and establish a strong culture of safety.
Set clear expectations, ensure accountability, and support employee development through coaching and feedback.
Take ownership of operational programs and proactively identify opportunities for improvement.
Perform additional duties and support special projects as assigned.
Minimum Qualifications
2+ years of experience in distribution and/or fulfillment center operations (required).
Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, or a related field, or equivalent experience.
Core Competencies
Demonstrated ability to lead, influence, and achieve results through others
Strong process improvement and continuous improvement capabilities
Excellent analytical, problem-solving, and decision-making skills
Strong interpersonal skills with empathy, patience, and professionalism
Effective conflict resolution and negotiation abilities
Superior organizational and time management skills with ability to manage multiple priorities
Excellent verbal and written communication skills
Ability to perform effectively in a fast-paced, high-demand environment
Proficiency in Microsoft Office Suite and general computer applications
Strong attention to detail and ability to work independently and collaboratively
Professional demeanor when interacting with clients, employees, and external partners
Talent development and team building
Work Environment & Physical Requirements
Ability to work in a warehouse environment.
Capability to perform physical tasks at client locations, including prolonged walking, lifting up to 40 lbs, operating pallet jacks, and assisting with cleaning activities as required.
Skills Required
- 2+ years of experience in distribution and/or fulfillment center operations
- Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a related field, or equivalent experience
- Ability to lead, influence, and achieve results through others
- Process improvement and continuous improvement capabilities
- Analytical, problem-solving, and decision-making skills
- Interpersonal, communication, conflict resolution, and negotiation skills
- Organizational and time management skills with ability to manage multiple priorities
- Ability to perform effectively in a fast-paced, high-demand environment
- Proficiency in Microsoft Office Suite and general computer applications
- Attention to detail and ability to work independently and collaboratively
- Professional demeanor when interacting with clients, employees, and external partners
- Talent development and team-building skills
- Ability to work in a warehouse environment and perform physical tasks, including prolonged walking, lifting up to 40 pounds, operating pallet jacks, and assisting with cleaning
ABM Industries Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABM Industries and has not been reviewed or approved by ABM Industries.
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Healthcare Strength — Health coverage includes medical, dental, and vision, with some options described as strong (including no‑deductible choices) and added features to support condition management alongside expanded wellness benefits. Programs such as an Employee Assistance Program and FSA/HSA options further support physical and mental wellbeing.
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Retirement Support — A 401(k) savings plan with company match and immediate vesting supports long‑term savings. Complementary protections like life, AD&D, and disability insurance bolster financial security.
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Wellbeing & Lifestyle Benefits — Perks such as paid holidays, vacation and sick/bereavement time, commuter benefits, and discount programs are part of the offering. An emergency relief fund for financial hardship provides additional practical support for eligible employees.
ABM Industries Insights
What We Do
Commercial Cleaning Service That Shines There’s more to janitorial services than a mop hitting the floor. Environmental concerns and new technologies have taken commercial cleaning service to a new level. ABM Janitorial Services combines today’s technology with more than 100 years of innovative experience. That means we can offer you a full range of solutions based on your individual needs – at one site or for multiple locations nationwide. Our uniformed, trained workers use our private label cleaning products and the best equipment for doing the job right. Quality work is reinforced through inspections, detailed record keeping, and exception reporting. Choose ABM for your janitorial services today.
