IT
Job DescriptionRole: ITSM Tool Manager (ServiceNow)
Location: Waukegan, IL
Duration: 6+ Months
ONLY GC OR CITIZENS
BGV will be done for the selected candidates.
Designation
· Technical Specialist or above
Experience
· 7+ Years of relevant work experience Candidate should have good Admin.
Configuration / Development knowledge of:-
· Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB , Service Requests and SLM
· Experience in managing team of developers
· Good Exposure of integration of ServiceNow with various ITSM and other tools.
· Content Management: - developing ESS page.
· UI Actions / UI policy / Access Control Lists, etc.
· Writing various Server side scripts using Script Includes.
· Configured License Management module for necessary Compliance check.
· Used ACL’s for controlling the security mechanism in Service Now
· Domain Separation and designing the Process and data flow within various domains
· Experience with Web technologies/AJAX
· Developing Composite Service Requests within Service catalog Module
· Experience in different Integrations using web-services / MID Server, etc.
· Configuring complex reports
Please respond with your word resume and requested details:
Full Name :
Work Authorization:
Contact Number :
Email ID :
Skype ID:
Current location:
Willing to relocate :
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All your information will be kept confidential according to EEO guidelines.
Skills Required
- 7+ years of relevant work experience
- Admin and configuration knowledge of ITSM processes
- Experience managing a team of developers
What We Do
Infoways specializes in providing comprehensive consulting, implementation, migration, upgrade, solution development, customizations, functional testing, user training, interface development, and support services for Infor solutions. Our expertise extends to Extensibility, ION, and Report Designer, enabling us to tailor solutions precisely to your requirements. We pride ourselves on our client-centric approach, ensuring that your needs are at the forefront of everything we do. Our services include functional and technical support, admin support, system availability management, incident support, trend analysis, and ticket reduction, among others, all aimed at enhancing your experience and maximizing the value of your Infor investments. Furthermore, our software development capability is at the forefront of innovation. For instance, we are currently enhancing applications in the Financial Services sector using Blockchain technology, showcasing our commitment to leveraging the latest technologies to drive meaningful change for our clients. Infoways offers flexible engagement models and has cultivated a robust talent pool of global resources with expertise in various technologies, including BaaN/LN, M3, Lawson S3, and more. Our team is well-versed in Agile methodology and SDLC best practices, ensuring that projects are delivered on time and within budget. If you are interested in knowing more about how Infoways can support your business and enhance your Infor experience, please let us know. We would be delighted to schedule a meeting with our team at your convenience to discuss Let's Connect We believe in the power of collaboration. Whether you're a client, partner, or future team member, let's embark on this journey together. 📧 [email protected] ☎ 609-718-0720 Join us at Infoways as we navigate the digital landscape, create meaningful solutions, and build a future where innovation knows no bounds.
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