Company Description
Job Description
Title: ITIL Change Manager Consultant
Location: Newark, NJ (Hybrid)
Duration: Long term contract
MAIN FUNCTIONS:
- Infrastructure and Application Change management experience.
- ITIL Certification Configuration and Release management Tasks, Duties, and Responsibilities
- Change Management Tools – Footprint and/or Servicenow. Initial configuration and management.
- Overall Change Management accountability. Take ownership of Change Request (CR) throughout the cycle.
- Applying a well-structured change management plan, methodology for any changes on employees or processes caused by projects.
- Developing a change management plan considering the change details and affected groups.
- Conducting readiness assessments, evaluating results and presenting findings in an easy-to-understand and logical manner.
- Identifying potential risks and anticipating the resistance and developing specific plans to address or mitigate the concerns.
- Developing a set of targeted and actionable change management plans, which includes communication plan, coaching plan, sponsor roadmap, resistance management plan and training plan.
- Creating and managing measurement systems in order to track utilization, adoption, and proficiency of employee changes.
- Supporting the implementation of plans by business leaders and employee-facing managers.
- Working with project teams in integrating change actions into the actual overall project plan.
- Identifying performance and resistance gaps and working to develop and execute corrective actions.
- Conducting and facilitating Change Management meeting.
- Complete other duties as assigned
Additional Information
All your information will be kept confidential according to EEO guidelines.
What We Do
SpikeIT Global Solutions, Inc. is a global firm providing highest quality of services in field of Information Technology, serving various clients in Finance, Telecom, Insurance, Pharma, Healthcare and Media sectors.
The main motto of SpikeIT business services is ‘Client First’. We stand till the last minute without compromising on the quality and delivering the right solutions to the client requirements. We strongly believe in human relationships, business ethics & values to strive to success.
We specialize in providing technology-enabled solutions to the complex industry problems with higher quality and using the latest technologies & standards. Our dedicated, motivated staff always makes a difference in executing any project to a successful state with in the timelines. Also, we got a unique solution models by blending the best practices in providing services in Application development, Infrastructure Management, IT Consulting, Staffing and Training areas.
SpikeIT Global Solutions, Inc. is a global Information Technology firm with unique market approach in delivering custom tailored business solutions with focus on reducing cost and at the same time not compromising on the efficiency. We are driven by the customer’s vision with keeping values on top. Having a strong presence in Onsite, Offshore and 'Near Shore' allows us to offer custom solutions based on either ‘Onsite only’, ‘Onsite-Offshore’ or ‘Onsite-Near Shore-Offshore’ or any custom model to meet the customer requirement.
SpikeIT is dedicated in bringing the Spike in Client’s satisfaction by increasing the project savings and offering right solutions not only by addressing the immediate challenges but offering future forecasted enhanced solution. Please check Services tab for the full list of services offered by SpikeIT and check ‘Why SpikeIT’ section for more details on our unique business model/approach.
