IT Transformation Program Manager

Posted 8 Days Ago
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Doha, QAT
In-Office
Expert/Leader
Hardware • Mobile • Software
The Role
Manage complex IT transformation programs from scope definition through delivery, overseeing budgets, resources, risks, governance, quality, change control, monitoring, and stakeholder reporting. Lead internal teams, vendors, suppliers, and partners while ensuring customer satisfaction, benefits realization, process improvement, and alignment with organizational strategy. The role requires substantial experience delivering large, integrated, customer-facing telecom systems and managing application development lifecycles, outsourcing models, and third-party relationships.
Summary Generated by Built In
  • Manage and accountable for delivering assigned programs/projects with a focus on meeting the cost, quality, and customer satisfaction requirements within defined timelines.

  • Responsible for all aspects of the projects, including managing the scope, allocating appropriate time and resources, identifying, and mitigating risks, addressing issues pro-actively, ensure to implement change control processes, and also ensuring high-quality deliverables.

  • Lead and accountable for establishing and maintaining effective governance mechanisms to oversee the programs/projects, ensuring proper tracking, and reporting on their status and progress.

  • Ensuring implementation of robust monitoring systems to keep a close eye on the performance of the programs/projects and ensures to provide updates to stakeholders as per defined schedule.

  • Proactively manage and influence stakeholders involved in the projects, both internal (team members and respective project management) and external (vendors, and partners). And ensure that expectations within defined scope are met, and any potential issues or conflicts are addressed promptly.

  • Managing relationships with external suppliers and vendors, ensuring their alignment with project objectives, and extracting maximum output from their contributions.

  • Drive the realization of benefits from the relevant projects by actively identifying and implementing strategies to maximize the value delivered in coordination with department head.

  • Collaborating with stakeholders to identify opportunities for improvement, streamlining processes, and optimizing project outcomes. And navigate complex projects, manage diverse stakeholders, and deliver successful outcomes that align with the organization's strategies and objectives.

  • Perform any additional project, task or activities assigned/delegated by the Line Manager.

Qualifications
  • Bachelor’s degree in IT or equivalent master’s degree in technology is an advantage.

  • 10 – 15 years of relevant experience in IT transformations with strong technical understanding of the telecom systems, architecture, and solutions, preferably in Telecommunication sector. Including 5 years of Project Management experience with at least 3-5 years of delivering large and complex integrated customer facing systems.

  • Experience in partner/vendor management, outsourcing and in-sourcing and exposure to different engagement models with a good understanding of building and managing total cost of ownership for assigned projects.

  • Knowledge and in-depth experience in managing IT application development full lifecycle with its different methodologies with an ability to build partnerships and negotiate with third parties to allow effective delivery options across assigned projects

  • PMP or Prince 2

Skills Required

  • Bachelor's degree in IT or equivalent qualification
  • 10–15 years of relevant experience in IT transformations
  • Strong technical understanding of telecom systems, architecture, and solutions
  • At least 5 years of project management experience
  • 3–5 years delivering large and complex integrated customer-facing systems
  • Experience in partner and vendor management, outsourcing, and insourcing
  • Understanding of engagement models and total cost of ownership management
  • In-depth experience managing full-lifecycle IT application development using different methodologies
  • Ability to build partnerships and negotiate with third parties
  • Master's degree in technology
  • PMP or PRINCE2 certification
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The Company
HQ: Newbury
135,000 Employees
Year Founded: 1982

What We Do

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play. We believe that, when working together, humanity and technology can find the answers and create a better future for all. Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet. More than 35 years ago, we made the first-ever mobile phone call, we sent the first SMS in Britain and have been changing the lives of billions of people ever since. Now, we are using smartphones to fight cancer, big data for social good, and we aim to connect over 250 million people to our next generation networks by 2025. We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward. What are you passionate about?

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